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Chase Bank

2.2

About this business

Location details

14200 S Bell Rd, Homer Glen, IL, 60491, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.225 reviews
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Fred Weller's profile image
Fred Weller 
8 years ago

Horrid Corporate Monsters Nice folks work in the branch. But they can't make up for bad leadership. Corporate culture dictates a company's ethos. In Chase's case, their corporate identity is one of disregard and contempt of their customers. I had a fairly minor issue with them. I had been depositing my daughter's tuition checks for about 18 months. Then, out of nowhere, a check was returned and I was advised to "...go to my local branch and request additional information." The details are really unimportant. What was importa... read more

Omar's profile image
Omar 
14 years ago

Great branch! Great customer service at this branch. The employees are always very friendly but recently they went the extra mile when I applied for an auto loan. Nick, the loan officer, helped expedite the process and I was able to get the loan much quicker than I expected. You feel like they are willing to work for your continued business. I will definitely do business with these folks again! 

pauliswilling's profile image
pauliswilling 
14 years ago

ex chase bank member i was going to leave chase because they fee'd me to death.i got talked into a brokerage account.i put all my funds from checking into it. after doing this i decided to make some of my own stock picks,doing my own research.they wouldnt go through online.i called the broker,he said let me put it through for you.he did this so he could get the fees and commision off my research.after this and many other fees over petty items.like transferring money from one account to another and being fee;d to deathi decid... read more

Homerglenresident's profile image
Homerglenresident 
15 years ago

Incompetent & horrible customer service This branch has tellers that are extremely rude and condescending about account information. Instead of assisting its clients with information, they talk down to you. Whitney in particular stated that I wasn't using my account correctly and that "...if I didn't want to talk to a banker I should go to a larger branch". Secondly, they ALWAYS try to weasel you into a new credit card or special offer they have. I simply like to make my deposit and be done with it. Even worse, earlier in th... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.2 star rating with 25 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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