Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.0

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

560 Monroe Ave, Rochester, NY, 14607, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.049 reviews
Select a rating
Janet Nieves's profile image
Janet Nieves 
on Google
3 months ago
Josh Seiler's profile image
Josh Seiler 
on Google
4 months ago

They will lie to you, charge you fees even after you close your account, and will not remove them when you request them to. I am seeking resolution with the NYS Attorney General, wish me luck. Stay away. 

Yvette Fernandez's profile image
Yvette Fernandez 
on Google
a year ago

Pending on taking all my friends and relatives to use Chase as a bank. 2 bank tellers unprofessional, while I learned she was recording me while doing a transaction. The one teller flagged my account for no reason at all. No phone calls no explanation or anything. No one was on the same page.Dealing with my lawyer now. Chase is a joke! Count your days Chase! 

Al Kar's profile image
Al Kar 
on Google
a year ago

Great service as usual by Yolanda and Andrew 

Tori Parker's profile image
Tori Parker 
on Google
a year ago

Went thru drive up ATM ,an u cant b dispensed cash had to find another ATM … 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 49 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com