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Chase Bank

3.4

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

270 S Randall Rd, Elgin, IL, 60123, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 3:00 p.m.
SunClosed
3.457 reviews
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Adam Rich's profile image
Adam Rich 
on Google
2 weeks ago

Somehow this location is calling people pretending to be fraud alert with Zelle and asking to add a number to your recipients listing to reverse the fraud. Do Not Fall For It!! It is a scam. Called corporate headquarters and sure enough it’s a new scam. I don’t know how they called me from a legit chase branch number unless it’s an inside job…. 

Dev Supehia's profile image
Dev Supehia 
on Google
a month ago

Bad customer service.. Wanted to convert currency. Called a week before travel date and was told to just bring 2 IDs and nothing else. Made an appointment with all details in the comment section regarding currency conversion. At the appointment was told that it takes 2 to 3 days to convert currency. No one read the note and let me know before appointment. Also was not provided good information when I called. 

Frankie Mascote's profile image
Frankie Mascote 
on Google
7 months ago

Linda was very polite and helpful answered all my questions with patient patientence 

Султан Суеров's profile image
Султан Суеров 
on Google
8 months ago
Joe Mitchell's profile image
Joe Mitchell 
on Google
8 months ago

The worst customer service ever !!! Wanted to go to my deposit box waited 15 minutes. Lots of people standing around doing nothing. Finally, I gave up and left 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 57 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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