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Chase Bank

2.8

About this business

Location details

38-18 Broadway, New York, NY, 11103, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.8121 reviews
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Sophie Fickens's profile image
Sophie Fickens 
2 weeks ago

Always have a good answer if you're not sure of something 

Baseball Boy's profile image
Baseball Boy 
a month ago

The useless security guard refusing to open the door for customers 

James Volpe's profile image
James Volpe 
a month ago

A pathetic ATM experience. Do better. Every time you go to this branch on a Friday evening there is a line 15 people deep down waiting for ATMS. There are not enough in the vestibule so everyone has to wait 20 minutes because a lot of people Astoria are attempting to do deposits and transactions that’s take a longer time than just withdrawing money. Meanwhile, on the other side of the glass (inside the now closed bank) are 5 more ATMS sitting there because when they redesigned the bank they didn’t think to move a wall to acc... read more

sahba tabibi's profile image
sahba tabibi 
a month ago

The time management and services at this branch are excellent, and the staff truly work to help customers. I’d like to share my experience with Mr. Greystone Jones. He was very helpful and professional, and he answered all of my questions with patience and a positive attitude. He walked me through the mobile app and made sure all my questions were answered in a very professional and relaxing manner. He was focused on my needs with integrity and a human touch; it really felt like he cared and wanted to make sure everything wa... read more

Gee Farn's profile image
Gee Farn 
a month ago

ATM opening hours are rubbish!!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 121 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:30 a.m. 

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