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Chase Bank

3.5

About this business

Location details

3699 N Main St, Rockford, IL, 61103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.547 reviews
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Tom's profile image
Tom 
2 weeks ago
K.C King's profile image
K.C King 
3 weeks ago

Sitting in line at drive thru now for 10 minutes and no one has moved yet. 6 cars piled up (even if one person was working at window cars should still be moving at least). Yes, they are polite but this is insane and uncalled for. (Finally got thru at 19 min). Crazy 

Mabroor Parekh's profile image
Mabroor Parekh 
a month ago

How does a functioning branch doesnt have a supervisor or working manager to override a transaction? How are these branches even working now a days? Manager gone on vacation and no supervisor on shift? 

Carolyn Thornton's profile image
Carolyn Thornton 
2 months ago

No ATM that is accessible 24/7 

Jessica Manning's profile image
Jessica Manning 
7 months ago

I have had Chase for 20+ years. I have always spoke highly of them and yesterday was one of the worst experiences in my life. They closed my account in error. No one had answers. They tried claiming I called and reported it was lost. Found that was lie. They then claimed fraudulent activity, which again was never reported. They claimed they were trying to help me but they never alerted me in anyway about there "Suspension in fraudulent activity". Which the banker who helped me (wish I could remember her name.) She saw how ri... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 47 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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