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Chase Bank

2.5

About this business

Location details

6000 E State St, Rockford, IL, 61108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.580 reviews
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alaa chagal's profile image
alaa chagal 
a month ago

Very bad and slow a lot of client waiting and they are only chatting and talking to each without helping clients 

Alondra Gaytan's profile image
Alondra Gaytan 
2 years ago
Madyson Boyle's profile image
Madyson Boyle 
2 years ago

Just so y’all know they will take your checks, lie about when it’ll come in and hang up on you. No one can give you a straight answer. They are a terrible company. No one can do their jobs. Horrible customer service. We will be taking our banking elsewhere. 

Jenna Ewing's profile image
Jenna Ewing 
2 years ago
Mike Mcdonald's profile image
Mike Mcdonald 
2 years ago

This branch is by far the worst chase branch to deal within 100 miles. Customer service is terrible and their ATMs never work! Ever time I come here they're not depositing cash or spitting my checks back out at me. I hate that THIS is the chase I live closest too. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 80 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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