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Chase Bank
- Banks
- West Palm Beach, FL
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
10200 Okeechobee Blvd, West Palm Beach, FL, 33411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This is the ONLY place I couldn’t setup beneficiaries online. Had to make an appointment since tellers cannot help. Waited over 15 minutes past my appointment time. The account has been open for many years, yet they insisted on knowing my income, my employer, my job title… NONE of that has anything to do with setting up a beneficiary. I will probably move my stuff away. This was a super scammy way to do business.
On May 12 @ 2:20pm Very disappointed with the customer service at this branch. I walked in and was not greeted by anyone—employees were just sitting around chatting with each other. The only person who seemed to be actually helping a customer was a Black gentleman with braids, who was the only one showing professionalism. When I asked a Spanish woman about notarizing a document, she responded with an attitude. Definitely not the level of service I expect from a major bank like Chase.
I don’t recommend banking at this location. Their customer service is not great at all, and if you need any banking services within a half hour of closing, they deny you. Especially Claudio and other business bankers who leave right at closing. Go to a different branch instead to service your acxount
Just left from there and had the best experience with Carla. She was very helpful with me & professional.
I recently visited Chase Bank to set up a business banking account, and I couldn’t be more pleased with the level of service I received. From the moment I walked in, the staff was welcoming, attentive, and knowledgeable. The banker who assisted me took the time to thoroughly explain the different business account options and helped me choose the one best suited to my company’s needs. They walked me through every step of the setup process with patience and clarity, making what could have been a complex experience feel smooth ... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.1 star rating with 60 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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