Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Location details

3605 S Emerson Ave, Beech Grove, IN, 46107, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.747 reviews
Select a rating
Ash Bruner's profile image
Ash Bruner 
a month ago

Don’t even bother trying to call and get anyone on the phone. It’s been over a week of calling multiple times a day and they won’t answer. 

Jesse Bateman's profile image
Jesse Bateman 
a month ago

They were unable to detect that a scam was happening right in front of them (literally). Then they refused to proactively preserve time-sensitive camera footage which would have shown the scammer in plain view of their cameras, on their property. They wouldn't even allow their own internal fraud team investigate since the transaction involved cash. They say they have done all they are legally obligated to do, even after I sent a formal complain to the OCC. Gee, thanks. 

Barbara Heisler's profile image
Barbara Heisler 
5 months ago

You have wonderfully alert tellers, one of whom spotted a fraudulent check -one of mine that had been washed and rewritten for $1700 yesterday, but I have now tried 5-6 times between 9:40 and 10:40 to speak with that alert teller, with no luck. You can't hold, you can't register for a call back. You're just told to call back later. You must need more help, or a call back program, but definitely something. But again I am so appreciative of that teller who was suspicious and looked up my account to see that the handwriting did... read more

Jacob Cragen's profile image
Jacob Cragen 
5 months ago

you loan the bank your money and they charge you a fee for that opportunity. I wouldn't generally complain because it's such minutia but their atm is so slow that I basically lost another $15 waiting for it to spit my own money out. 

blackNwhite talkshowradioband (Free Basing Spaghetti O's)'s profile image
blackNwhite talkshowradioband (Free Basing Spaghetti O's) 
a year ago

Great and fast service, I cash my check here often and they're always so nice and friendly and helpful! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 47 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com