Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

7176 Avenida Encinas, Carlsbad, CA, 92011, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.827 reviews
Select a rating
Grant Gallagher's profile image
Grant Gallagher 
on Google
2 months ago

The tellers are good, but unfortunately, I worked with very unprofessional desk agent, and when I brought up the unprofessionalism with the supervisor, I was met with defensiveness and denial. Separately, I previously spent some time here contemplating moving some investment accounts over. After everything was more or less in line I was sent a 90 page DocuSign with all manner of details we never discussed. Ultimately, I decided there was too much small print to understand what the cost was going to be to use their money mana... read more

Anonymous's profile image
Anonymous 
on Google
10 months ago

Frank the teller was very nice and talkative. 

Justin Schock's profile image
Justin Schock 
on Google
10 months ago

Frank the teller was very nice and talkative. 

Ninjabunny's profile image
Ninjabunny 
on Google
11 months ago

"Exercise caution when using the ATM outside as it failed to process my $200 cash deposit without providing a receipt. Despite confirming the transaction, my account balance remained unchanged. Unfortunately, the bank branch was closed at the time, preventing immediate resolution. Thankfully, with evidence from previous transactions, I contacted customer service who are currently investigating the issue. Proceed with caution when using this ATM to avoid similar incidents." 

Kevin Gambucci's profile image
Kevin Gambucci 
on Google
11 months ago

Being a business ownerit literally takes less than 2 minutes to change the hours or to mark temporarily closed. I just drove a considerable amount of distance to get to the bank only to find that the bank is closed and it looks like it's been closed for a while because of a water leak. I understand things happen but it literally takes 2 minutes to change your website to say closed. I searched for the nearest Chase and it said it was open and busier than usual obviously this was a lie. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 27 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com