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Chase Bank
- Banks
- Universal City, TX
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
912 Kitty Hawk Rd, Universal City, TX, 78148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Had a little bit of an issue at the Chase by my house so I called this branch and the manager Nick was very helpful over the phone. I got there and Grayson took great care of me. He was very polite and funny. Cool people. Look forward to seeing these guys again
I wish I could give a negative score. I walked in this bank at 12:46pm. Was told to have a sit to speak with a banker at 12:52pm. I was the last customer at 1:30ish. The female banker was still with her last customer and the male banker left his office at 1:50..I was hoping he called me next but no..instead he started counting his money to close out as if I'm not there. I asked Sandy if the main office closes at 2pm as well and she said yes..then I turned to the male banker at 1:55pm to ask if he can help me right quick. He ... read more
Today, May 9, 2025, I came to solve a problem with my credit card and I have been sitting for more than an hour waiting for the person who has to attend to me to finish talking to employees, a kind of meeting. Literally more than an hour waiting. The number one banking entity in the United States and this is how its customer service works. Amazing
Manger Nick at this location is extremely rude and could care less about Customer service. Find another bank or location at best. Chase is garbage. Like most banks
Chase bank is awesome bank, to help build your business and to help you set your goals for your future. Highly recommend ,Jacqueline Hernandez. She was extremely helpful and knowledgeable in helping me set up my business.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3 star rating with 66 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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