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Chase Bank

3.1

About this business

Location details

912 Kitty Hawk Rd, Universal City, TX, 78148, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.172 reviews
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Sarah C's profile image
Sarah C 
a month ago

I’ve always had a great experience whenever going into the branch, but especially enjoyed speaking with Robert at the drive thru for a deposit. His friendliness and professionalism is an embodiment of what customer service looks like. I appreciate people like him! 

Foto Hysteria's profile image
Foto Hysteria 
a month ago
calvin Crawford's profile image
calvin Crawford 
a month ago

I'VE BEEN WITH CHASE FOR OVER 10 YEARS! WHY? LET ME TELL YOU... The customer service has a strong impact in regards to consumer satisfaction. HAYDEN WOOD! From Kitty Hawk Chase who works at chase is the reason why i drive past four or five chase banks intentionally in hopes that Hayden could help. Also Corporate workers up the chain.... please do something to recognize how hard Hayden works every day. Even just a phone call or maybe a bonus??? Please contact Hayden. I am going to check in with him in few weeks. I will be ext... read more

Lydia Pina's profile image
Lydia Pina 
3 months ago
Matthew Lopez's profile image
Matthew Lopez 
4 months ago

Bad experience every time workers never wanna do their job. Always close early I went at 10 and they were closed because the guy clearly didn’t wanna do his job and every time I go in they can never help or resolve an issue idk if it’s training thing or lack of people knowing what to do but we gotta honestly get it together. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 72 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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