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Chase Bank
- Banks
- Canton, OH
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
4600 Dressler Rd NW, Canton, OH, 44718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Steered me in the wrong direction multiple times and straight lied, denied a fraudulent claim for $4,850.00 when they told me I would receive my money back. They supposedly have a fraud protection program that does not protect. They gave me a new account with no information and were supposed to help change all 27 auto debits but no help whatsoever and very rude to say the least. Ahoukd be very ashamed and bottom of the barrel to say the least.
ATM down...again
Very subpar customer service. All I wanted was verification of a recent transaction. The first teller could not even answer my question. No problem, he asks a second teller for help. The second teller’s response was to call the customer service number on my ATM card. Would not even look up the account information. If this going to be your response to your customers, at least fix your drive through ATM so it doesn’t take twenty minutes to complete the most basic transaction. Then I would not have to deal with the unhelpful cu... read more
Everyone was very helpful and kind. Especially Zach, who helped me apply for a card! He answered all of my questions and helped me with things I didn’t even think to ask about. Very good customer service here :)
I had the most uncomfortable situation at this location today. The private banker was clearly outside of her comfort zone talking with me about my situation. Such nervous and negative energy. It was incredibly off-putting. Rather than begin a process that could have begun in any state (as she stated), she directed me to begin the process in my home state. Customer service was incredibly lackluster.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.3 star rating with 27 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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