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800 W Pinhook Rd, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited 25 minutes in the lobby as “next in line” for the only teller who was with someone else. A lady on another teller window looked to be prepping that station, and said “I’ll be right with you sir” 10 minutes later she walked out the building on her lunch break, never actually opened her window, never said a word to me otherwise. No one in the building, which there were several people working, ever offered to help or apologized for the insanely long wait. The customer service is non existent here.
will not be coming here again. im extremely disappointed. came here to cash my check and they denied me because i didnt have my physical ID even though i had a photo of both the front and back. last time i was here they didnt need more than one form of ID either since it was a chase check.
Mr. Kirk is one of the nicest people you’ll ever meet. He makes CHASE Bank ‘local’, and that’s what building community is all about.
Kristal so friendly and helped me patiently…bank all of it Great tO me Thank you
Chase Bank has a 2.5 star rating with 23 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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