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Chase Bank
- Banks
- Urbana, IL
About this business
Location details
405 N Broadway Ave, Urbana, IL, 61801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have no complaints about the service I have received in the lobby, do the single star does not apply to you!! I recently had some major issues with both of my account I hold with Chase. While trying to resolve the issue, I spent more time just trying to get someone to answer my calls than anything else. I called every branch repeatedly at various time throughout the day. Customer service is poor poor poor
Both times Michele helped me and always a great experience. She is knowledgeable and has always given me excellent customer service.
I did notarization at chase with Osric. He is patient and serious about this tedious task. I am very appreciated.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.9 star rating with 43 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 5:00 p.m.
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