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Chase Bank

3.4

About this business

Location details

2317 W Madison St, Chicago, IL, 60612, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.460 reviews
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Reyna A.'s profile image
Reyna A. 
3 months ago

The best branch in Chicago and the manager Toleisa is the best! Thank you for making it a wonderful experience I travel from Texas to your location. You made it extra special because you made sure that I was seen. Michael was very professional with my inquiries. Thank you for taking ownership! 

Andrew Skalak's profile image
Andrew Skalak 
5 months ago

I have no idea why this has a 3.5 star. There is only one teller and a very long line. 

Valeria Rodriguez's profile image
Valeria Rodriguez 
10 months ago

Shout out to Diamond!!!! If I could give her 10 stars I would!! She was Awesome!! Many ppl don’t like their jobs now n days but this young lady was beyond amazing explained everything and answered any questions I had!! Thank you Diamond D for such great customer service definitely will be back just because your vibe was amazing!! Ask for Diamond if you want great customer service!! 

Maria Rivas's profile image
Maria Rivas 
11 months ago

If i could give -5 i would. We had a DEATH in the family needed to take cash out my sister had all proper ID but not her debit card. They refused to follow protocal and call higher up my sister was cryin they didnt give a crap, it wasnt till she called herself and moved her money to BOA. Bank of America was great, they called to confirm it was her. They had no issue giving her cash 5 min, not the 20 min of horror this place made her go thru. So dont give this location your buisness go elsewhere. 

Jordan Parshall's profile image
Jordan Parshall 
a year ago

Julissa is great 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 60 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 3:00 p.m. 

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