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Chase Bank

3.4

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2317 W Madison St, Chicago, IL, 60612, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.453 reviews
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Angela Anderson's profile image
Angela Anderson 
on Google
a month ago

All of the employees are just lovely to deal with! Great Customer Service!!!!! 

Hani Qamruddin's profile image
Hani Qamruddin 
on Google
a month ago

Would give 0 starts if possible. I had an appointment scheduled with Diamond D (that I scheduled 2 weeks in advance). When scheduling the appointment I entered the reason for my appointment. It is after 5 PM on the day before my appointment (9 AM tomorrow) and I get a call saying that she’s not certified to open a business account. I ask if someone else can assist and am told no, because the only other person is off on Thursdays. Very unprofessional to keep an appointment scheduled knowing you can’t assist the customer with ... read more

Kumbish's profile image
Kumbish 
on Google
2 months ago

Racist and unprofessional bank manager and staff This branch have the worst service of all branches. When you try to explain the service you want they will say you are rude and have security kick you out. I am closing all of my accounts with them. If you want to be treated well, dress in suits and tie. I wish there is a zero star for them. 

Serhii Soltasiuk's profile image
Serhii Soltasiuk 
on Google
6 months ago

Terrible service 

Elva Flores's profile image
Elva Flores 
on Google
7 months ago

This bank gives bad service, I do not recommend that you open an account in this bank. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 53 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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