Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.1

About this business

Location details

6415 N Sheridan Rd, Chicago, IL, 60626, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.177 reviews
Select a rating
Lisa Strecker's profile image
Lisa Strecker 
4 days ago

Always friendly and helpful 

Ray Magpantay's profile image
Ray Magpantay 
3 weeks ago
Nebiyu G Mamo's profile image
Nebiyu G Mamo 
2 months ago

I had a great experience at the Chase Loyola branch. Adam, a new team member (I guess), provided outstanding service. He was professional, welcoming, and took the time to make sure everything was clear and handled smoothly. His hospitality and positive attitude really stood out. It’s always refreshing to see someone so committed to helping customers. Thank you, Adam! 

Elena's profile image
Elena 
2 months ago

Hoy 03/24/26 tenía unas sita con la banquera Shamayam Bhatti al llegar me atendió ella y un hombre llamado Iván fueron muy groseros los dos,no me quisieron atender porque no hablaba el inglés yo les dije que podía entender y hablar lo básico pero aún así me dijeron que no me podían atender después les dije que llamaran a un traductor Iván muy cortante me dijo que eso tardaría 1 hora y media y que la cita que yo había pedido era solo para 1 hora (yo había pedí la cita en línea) me dijo que eso sería mucho tiempo y Shamayam no... read more

Adam Jones's profile image
Adam Jones 
4 months ago

I see a few complaints about this branch which may, or may not, be legitimate complaints. Chase customer service on the phone takes branch problems seriously, and will make a reasonable attempt to resolve your problems. I have been banking with Chase for twenty years and they have always had my back when it comes to resolving unsubstantiated charges from companies I have done business with. And the "Up to $50" overdraft free has been very helpful too. (Note: I am a real customer and was not paid to write this review.) 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 77 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 3:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com