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7900 East State Route 69, AZ-69, Prescott Valley, AZ, 86314, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
This branch is terrible! We had an issue withdrawing money for a vehicle purchase on August 8th, 2025. When we opened up our investment account with JP Morgan @ this branch we dealt with Kelly P. and we made it very clear that we wanted to have access to our money any time we needed it. Kelly told us the account was just like a checking or savings account (HYSA) and there wouldn't be any issue depositing or withdrawing money. On Friday the 8th around 3:30PM we went into the bank to withdraw money for a truck we wanted to pur... read more
We have a house in Prescott Valley, and this is the closest Chase Bank. I drive to the one near Sprouts any time I need any assistance with anything. There is no one on the premises at this location who knows anything about banking, courtesy, or common sense.
It's a nice bank. Well... as long as I have no contact whatsoever with Tina. She is a horrible employee and has no business ever dealing with customers. Maybe keep her in the back room counting coins or something?
It's a nice bank.
Just rude and unprofessional period. Never again.
Chase Bank has a 3.1 star rating with 38 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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