Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.1

About this business

Location details

7900 East State Route 69, AZ-69, Prescott Valley, AZ, 86314, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.138 reviews
Select a rating
M W.'s profile image
M W. 
on Google
a month ago

This branch is terrible! We had an issue withdrawing money for a vehicle purchase on August 8th, 2025. When we opened up our investment account with JP Morgan @ this branch we dealt with Kelly P. and we made it very clear that we wanted to have access to our money any time we needed it. Kelly told us the account was just like a checking or savings account (HYSA) and there wouldn't be any issue depositing or withdrawing money. On Friday the 8th around 3:30PM we went into the bank to withdraw money for a truck we wanted to pur... read more

michele yancey's profile image
michele yancey 
on Google
4 months ago

We have a house in Prescott Valley, and this is the closest Chase Bank. I drive to the one near Sprouts any time I need any assistance with anything. There is no one on the premises at this location who knows anything about banking, courtesy, or common sense. 

Bill M's profile image
Bill M 
on Google
4 months ago

It's a nice bank. Well... as long as I have no contact whatsoever with Tina. She is a horrible employee and has no business ever dealing with customers. Maybe keep her in the back room counting coins or something? 

Bill M's profile image
Bill M 
on Google
7 months ago

It's a nice bank. 

Saul Jurkunas's profile image
Saul Jurkunas 
on Google
8 months ago

Just rude and unprofessional period. Never again. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com