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Chase Bank

2.5

About this business

Location details

15252 Wallisville Rd, Ste A, Beaumont Place, TX, 77049, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.590 reviews
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scottie Lo's profile image
scottie Lo 
a month ago

Horrible customer service, the ATM’s never work and lines are always extremely long. The inside ATM can’t be accessed even with a chase card, the touchpad to get inside doesn’t work. Extremely frustrating and disappointing branch. And of course one ATM does not work. 

Sonja Shaffer's profile image
Sonja Shaffer 
a month ago

Call customer service on Thursday October 16. The customer service representative did not understand what I was asking him to do about my debit card it was poor communication and language barrier. I could not understand what he was saying and he cancel my card I did not tell him to 

Macklin's profile image
Macklin 
2 months ago

False estimation of waiting times 

Selina Cano's profile image
Selina Cano 
3 months ago

Thelma is so rude and sarcastic. Definitely needs to work on her people skills. Horrible customer service experience with her. 

Pável Marrero Pulgar's profile image
Pável Marrero Pulgar 
4 months ago

Esta sucursal la visité una vez para tomar acciones por mis tarjetas perdidas. Todo bien rápido, me salió al encuentro un señor a quien le pregunté si podía hablar con alguien en Español, amablemente me dijo que si y llamó a una señorita que me atendió enseguida y me explicó todo lo relacionado a incidente. Ya llevo más de un año con Chase y no tengo ninguna experiencia negativa. Gracias. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 90 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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