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Chartwell Oak Ridges Retirement Residence

4.8

About this business

Location details

12925 Yonge St, Richmond Hill, ON, L4E 0T7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.888 reviews
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Krystal Bin's profile image
Krystal Bin 
7 months ago

The nurses and PSWs have been great which is why I'm giving a 2 star. However the general manager has been a nightmare (brenda?). I've only had a few encounters and its has been horrendous. No acknowledgement and pure dismissal, not sure why she is in this line of work. 

Monisha Johnstone's profile image
Monisha Johnstone 
8 months ago

When families look for assisted living for their parents, we tend to focus on the obvious things — cleanliness, good food, friendly staff, and nice amenities. And while Chartwell has all of that, what truly makes it special is something far deeper. What I learned through my experience with my mom is that the most important thing to look for isn’t just the building — it’s the people inside it. The residents at Chartwell are genuinely lovely. They support one another, laugh together, and include each other in everything they d... read more

Jennifer Kenwell's profile image
Jennifer Kenwell 
11 months ago

I can’t say enough about Linda and our experience touring the residence today. It was head and shoulders above our expectations. Friendly staff and residents eager to share how happy they are with all the activities and great food not to mention the amenities and beautiful grounds! Thank you! You are the answer to our prayers. 

Janice Trendel's profile image
Janice Trendel 
a year ago

Although it initially took some convincing for our Mom to move out of the house she had been in for over 40 years and into Chartwell Oak Ridges it was one of the best decisions we ever made for our Mom and for us. What helped convince her to try it was we explained we would move her in for a 3 months trial and if she really didn't want to stay we would move her back home after 3 months. After 2 months she definitely wanted to stay. Although her stay was not long enough (about 1 & 1/4 years) due to an unexpected aggressive ca... read more

Moj Shar's profile image
Moj Shar 
a year ago

Chartwell Oak Ridges has a very warm and welcoming atmosphere! The staff all kind and pleasant! One of the highlights of our visits to Chartwell is the dining room! Special thanks to Mohammad, the restaurant manager as he ensures The food is always fresh and tasty and the staff are all kind and attentive! Thanks very much! 

Frequently asked questions about Chartwell Oak Ridges Retirement Residence

How is Chartwell Oak Ridges Retirement Residence rated?

Chartwell Oak Ridges Retirement Residence has a 4.8 star rating with 88 reviews. 

When is Chartwell Oak Ridges Retirement Residence open?

Chartwell Oak Ridges Retirement Residence is closed now. It will open on Monday at 9:00 a.m. 

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