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Charter Oak Federal Credit Union

3.0

About this business

Trusted for over 80 years, Charter Oak has taken a holistic approach to banking. We offer our members a full suite of products and services from banking and lending to investments and much more. Our members can manage their daily financial tasks anywhere, anytime and from any device. Simply put.. at Charter Oak our Members Bank Better! We're a member owned institution that return our profits to our members through lower loan rates, lower fees and better savings rates! 

Location details

32 Chicago Ave, Groton, CT, 06340, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.06 reviews
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George's profile image
George 
on Google
3 weeks ago

They love to charge for overdraft fees! Just had the worst interaction with a contact center digital supervisor. Was told several times they will not help because everything seems to be my fault. I have never had any issues that I needed to contact them before. I was sent ten emails telling me in different ways how they will not help me. Thanks Charter Oak. 

Matthew Hall's profile image
Matthew Hall 
on Google
7 months ago
Betsy Halloran's profile image
Betsy Halloran 
on Google
10 months ago

Nothing but GREAT service for 25 years, in CT AND SC!! Always friendly and helpful!! 

Kenshin 20's profile image
Kenshin 20 
on Google
2 years ago

Very bad customer service... I called to ask for questions and this lady, jessi was super rude. 

uzair manzoor's profile image
uzair manzoor 
on Google
5 years ago

Rude customer service ask for $100 change and they refuse. What kind of bank is that u don't have chang . Not recommended at all. Dime bank is the best that's the reason i have my business accounts their they help you no matter u customer or no . 

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Frequently asked questions about Charter Oak Federal Credit Union

How is Charter Oak Federal Credit Union rated?

Charter Oak Federal Credit Union has a 3 star rating with 6 reviews. 

When is Charter Oak Federal Credit Union open?

Charter Oak Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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