Charles Schwab

Stephen Rooke 

on Google

a month ago

I honestly don’t know if I’ve ever had a less helpful and more miserable customer service experience than at this branch for Schwab. The woman at the front desk seemed like I was the biggest inconvenience in her life. It was like she did not want to be at her job. I do not understand how she could be in a customer-facing role. The requested service: print an account balance letter and then have someone sign it or stamp it with the branch stamp to show that the document is real. Not only did they not have a simple stamp, she ... read more

Nathan J. Carr-Whealy, Esq. 

on Google

10 months ago

I have all great things to say about this branch. Everyone, especially Kal Patel has been great. Professional. Low-pressure. Informative. 

John Castaldo 

on Google

5 years ago

Not a client of Matt's but came in this afternoon to deposit funds into an index. Very thorough and professional despite being alone in the office. Highly recommend. 

Anna W 

on Google

5 years ago

By appointment only even to deposit one check. Matt would not help me and was very rude! Never going here again. Horrible customer service. It takes 30 seconds to deposit a check. 

Kenny Branford 

on Google

5 years ago

I invested and was told I could not trade until proof of my address was given. I sent proof, did not hear back for several months, and eventually requested my money back. I spent an hour on the phone with a representative who lied to me and told me “your account was automatically frozen for three weeks and a check is due to be sent out tomorrow”. Over two weeks later and no check. I spent 6 hours being transferred from department to department and waiting for calls back. They informed me my account was frozen and the check w... read more