Charles Schwab's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Charles Schwab

2.3

About this business

Location details

677 Broadway, Fl 02, Albany, NY, 12207, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.318 reviews
Select a rating
J Ryan's profile image
J Ryan 
3 weeks ago

They are so short of help getting someone on the phone is nearly impossible. The recent spacex deal was another boondoggle. Go thru the hoops to buy in to the ipo only to get shutout so they could take care of all the fat cats. 

Karen Waltein's profile image
Karen Waltein 
2 months ago

They are lousy do not go to this office 1 star should tell you no call backs they must have so many clients. Seriously. I do not think so. Heads up find some other place to go. 

Dave Brun's profile image
Dave Brun 
4 months ago
A memoir's profile image
A memoir 
7 months ago

Formal Review: Charles Schwab Bank — Mishandled Deposits, Extended Holds, and Poor Communication I am writing to share my experience with Charles Schwab Bank regarding payroll check deposits made through their mobile app in September and October 2025. On September 30, I deposited payroll checks expecting the standard 1–3 business day processing timeframe. Instead, Schwab flagged the deposit for "additional validation" and forwarded it to the Fraud Department, resulting in an extended hold. Communication throughout the proces... read more

A memoir's profile image
A memoir 
8 months ago

Formal Review: Charles Schwab Bank — Mishandled Deposits, Delays, and Lack of Professionalism I am writing to provide a detailed account of my experience with Charles Schwab Bank, specifically related to payroll check deposits and account handling during September and October 2025. I deposited my official USPS payroll checks via Schwab’s mobile deposit system on September 30, expecting the standard verification and release timeframe of one to three business days. Instead, Schwab flagged the deposits for “additional validatio... read more

Frequently asked questions about Charles Schwab

How is Charles Schwab rated?

Charles Schwab has a 2.3 star rating with 18 reviews. 

When is Charles Schwab open?

Charles Schwab is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com