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Charles Schwab

2.3

About this business

Location details

677 Broadway, Fl 02, Albany, NY, 12207, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.315 reviews
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A memoir's profile image
A memoir 
3 months ago

Formal Review: Charles Schwab Bank — Mishandled Deposits, Extended Holds, and Poor Communication I am writing to share my experience with Charles Schwab Bank regarding payroll check deposits made through their mobile app in September and October 2025. On September 30, I deposited payroll checks expecting the standard 1–3 business day processing timeframe. Instead, Schwab flagged the deposit for "additional validation" and forwarded it to the Fraud Department, resulting in an extended hold. Communication throughout the proces... read more

A memoir's profile image
A memoir 
5 months ago

Formal Review: Charles Schwab Bank — Mishandled Deposits, Delays, and Lack of Professionalism I am writing to provide a detailed account of my experience with Charles Schwab Bank, specifically related to payroll check deposits and account handling during September and October 2025. I deposited my official USPS payroll checks via Schwab’s mobile deposit system on September 30, expecting the standard verification and release timeframe of one to three business days. Instead, Schwab flagged the deposits for “additional validatio... read more

A memoir's profile image
A memoir 
5 months ago

Don't do it. Bank elsewhere 

K V's profile image
K V 
9 months ago

Disappointing, rude, unprofessional customer service. 

Chris jakobby's profile image
Chris jakobby 
a year ago

their online transfer funds is a mess if you have an error. They make it very difficult to add manually an external account...it's unnecessary. Everything used to work now it's broken. unhappy. 

Frequently asked questions about Charles Schwab

How is Charles Schwab rated?

Charles Schwab has a 2.3 star rating with 15 reviews. 

When is Charles Schwab open?

Charles Schwab is closed now. It will open at 8:30 a.m. 

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