Charles Gardens LLC

HAPPY AT HOME 

on Dex Knows

12 years ago

My Happy Home I moved to Charles Gardens from another retirement home, I LOVE IT HERE!!!!!. Everyone is so kind and helpful here, always smiling and talking with Residents. Anytime I need anything someone is always there with a smile. No place is going to be like my own house and yard, but this is as close as I can get, with a whole new FAMILY. 

Lontel Evers 

on Dex Knows

13 years ago

Very Poor Quality The staff has been very rude to my father-in-law telling other residents that he is demented and they shouldn't talk to him! The activity director treats residents as if they are children. 

Allison 

on Dex Knows

13 years ago

Charles Gardens of Fairview My sister and I had the difficult task of finding a "new home" for our parents. They had lived in their family home for 45 years. Where do you start?We looked in the phone book and found several different places. Fortunately, we went to Charles Gardens first. What a wonderful home like atmosphere.We were greeted by very friendly employees that were at the front desk.....they were all laughing and teasing one another and including the residents sitting in the foyer with them. We felt right at home!... read more

Happy! 

on Dex Knows

13 years ago

Very happy with Charles.Gardens I am very happy with the service at Charles gardens!! I would recommend them to anybody looking for a retirement community! The staff is very friendly and treats the residents like family! They have beautiful landscaping and a nice pond you can fish at! They are very welcoming and warm! 

Happy Family 

on Dex Knows

13 years ago

Never have I seen A more loving staff!!!! My uncle has resided at Charles Garden for six years. He and my family are extremely happy! The staff knows everyone by their first names, knows there likes and dislikes in the dining room. Staff always has a smile when you walk through the doors, and knows most of the family memebers by their first name. Its a very friendly family atmosphere. I would highly recommend them to anyone who truely wants the best for their family member. They have been around since 1986, one of the oldest... read more

concerned daughter 

on Dex Knows

13 years ago

Uhappy with service The ownner, Kevin C. Brown is an absentee owner and will not allow is staff to give contact information except to say he resides in another state. We requested the staff have Mr. Brown contact us regarding concerns we had over the planned placement of a dumpster next to my parents' patio and he has yet to do so, although he calims on citysearch to be invested in the comfort of the residents. Inside, in many areas the carpet smells and the hallways are dimly lit. We were not happy when my parents decided t... read more

A.Winslow 

on Dex Knows

13 years ago

Do not put your loved one here After visiting Charles Gardens with my family member I found a staff member yelling at an elderly woman, a filthy dining room where the staff called my family member was called sweetie and granny and what looked like a landfill in the back . The food was passable but the unpleasant odor (from the carpet?) made us loose our appetities.