Charles Egeler Reception & Guidance Center

Amanda M. 

on Birdeye

2 months ago

Been waiting weeks to hear from my loved one. They just keep telling me the weekends are the only secure days they can make calls and the houses rotate days. It was his houses turn to make a call and I question if he got a pin to be able to make a call. I question if he gets my letters. When he was in the jail I heard from him the same night. Terrible experience and left in limbo. 

JW 

on Birdeye

a year ago

This facility is horrible. My son doesn't get his mail, it took 3 weeks and phone calls from us to get him clothes, he had one outfit for 3 weeks! Phone calls are rare, jpay is rare. Theres barely any communication. Staff doesn't care. Guards are lazy and indignant. Inmates fight they look the other way, inmates are hurt they don't care. Safety is not their concern and they will tell you that!! If you have a loved one in this place all I can tell you is pray. I had to give one star in order to submit the review but they do ... read more

Chloe C. 

on Birdeye

2 years ago

Doesn’t allow inmates nearly ANY contact with family. My fiancé has rarely been allowed to speak with me. I thought this facility restricted VISITS not any interaction w a loved one. The staff was no help. Phones are broken.