Charlene's Safe Ride LLC

flyingfox05 

on Citysearch

17 years ago

Better off walking – I hired them to drive from Chapel Hill to Cary, which should have taken 25 minutes. One of us suggested a route to take but the driver had directions from his boss. We ended up in Wake Forest. The driver called the boss who was unable to provide directions, and worse there was not even a map in the car. We eventually arrived at our venue after 90 minutes of driving. We've since been in contact with the company to get a refund. Out of the $105 fare we paid, they offered only a $10 refund, assert that our ... read more

mmmr 

on Citysearch

17 years ago

Great Service – We contacted Charlene's Safe Ride for a "safe" ride to and from our friend's wine tasting and dinner. We were nine adults with two pick-up locations before final destination. The planning and communication were great. The owner was very patient with many questions and rate quotes!!! The driver was polite and the van was clean. All passengers were able to partake in the wine dinner without having to worry about a designated driver. We will definitely use CSR again for we were able to go as a group, and laugh t... read more

alumni1985 

on Citysearch

17 years ago

The best service, I couldn't believe the difference. – I travel quite a bit for my job with Alumni Affairs and have been frustrated for years by the poor and incompetent taxi service available in Durham. I've tried numerous companies and none seemed any better than the rest. I've been sent taxis that were filthy inside and out, ones with broken air conditioning in the middle of summer, interiors that had been ripped open with knives, vehicles that looked as if they wouldn't even make it out of the driveway, and rude drivers.... read more

mamaump 

on Citysearch

17 years ago

Worst service anywhere – My son, a college student called this taxi service for a trip and was quoted a certain rate and was told that they took his university's flex points. When he returned from the trip, the driver demanded TWICE the fare to be in cash only. This place is a ripoff and preys on college students. UNC and Duke University students beware.... 

Contributor 

on Citysearch

18 years ago

Editorial Review – Prearranged local and nationwide shuttle service for individuals and groups; beats or matches any competitor's price. 

jw111 

on Citysearch

18 years ago

Awful. Charlene's Safe Ride never showed up! – I called Charlene's on Tuesday afternoon to schedule a pickup for 4:15 the following morning. My wife had an early flight out of RDU. When nobody showed at 4:15 AM, I called Charlene's. The dispatcher asked if we were sure we hadn't scheduled the pickup for 4:45. After I said no, he said that he'd call the driver and get back to me. Five minutes later, he called back and announced that the driver must be asleep in his cab because he wasn't answering his phone. He then asked if w... read more