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Chapter 11

3.2

About this business

Location details

707 Main St, Lewiston, ME, 04240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.2252 reviews
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Jeff M.'s profile image
9 months ago

Great service and awesome selection! Staff was great and knowledgeable about all their furniture! I'm very happy with the couch and recliner I picked out. They delivered it SUPER fast and the prices put The Furniture Superstore to shame! They were patient with me and my wife and helped us find exactly what we want! Great job guys! Thank you! 

Tim L.'s profile image
10 years ago

Don't even go in the store. We have been fighting with them for days about our delivery day/time. Decent prices, but I don't think you ever get your stuff. We are going there tomorrow to seek a refund, but I am prepared to call the CC company if they will not give it to us. Avoid!! 

Scot S.'s profile image
10 years ago

These guys are the worst. Damaged good delivered but they won't correct. Missing items never delivered. Needed to charge back on cc. The owner hung up on me when I called several times. 

sallie.mccourt's profile image
sallie.mccourt 
10 years ago

Dont ever buy from here. Horrible customer service. Poor quality furniture 

smswiger30's profile image
smswiger30 
10 years ago

I did not recieve my delivery on time and still waiting on it days later. I sworn at by a supervisor . I do NOT RECOMMEND them to anyone!! One word HORRIBLE!!!!!!!!! 

amy617's profile image
11 years ago

BUYER BEWARE. VERY POOR QUALITY MATTRESS, HORRIBLE BUSINESS PRACTICES, EXCHANGE ONLY RETURN POLICY AND VERY POOR CUSTOMER SERVICE. it took chapter 11 2 months to have my mattress delivered. i was told my mattress wold be delivered on 8 different occasions, they failed to produce in each instance. i originally purchased a mattress at the portland location. the mattress that was originally delivered looked and felt different than the mattress i purchased. we slept on it one night and it was HORRIBLE, you could feel EVERY SPRIN... read more

mikael.williams.376's profile image
mikael.williams.376 
11 years ago

I bought a bed two years ago and the boxspring broke after a few months and the mattress was crap. I am unemployed and saved up money to buy a new bed due to chronic back issues. I was suckered into buying a new bed that has a warranty and paid $100 for a new boxspring....this time it broke three days after I bought it. I called the store and was told there was no warranty on the boxspring. Really....three days....was told I could exchange but now they aren't returning my call and every time I call they tell me the same thin... read more

chuck.stilkey's profile image
chuck.stilkey 
11 years ago

don't buy furniture here its junk they don't stand behind there furniture wont give you your money back and had to wait a month for furniture that payed cash for up front 

jewelstoyou's profile image
jewelstoyou 
12 years ago

Yes the place looks not like a furniture store BUT I was in Maine for a week to purchase a home in Boothbay Harbor. I went to Chapter 11 at 10AM on Wednesday and purchased a bed,chair and bureau I told them that I needed it deliovered asap as I was leaving on Friday to return to Florida. Now they are some 40 miles from Boothbay Harbor but by 7:00 Pm that night the fuirniture was delivered to me. Excelent service and friendly people to work with. 

Frequently asked questions about Chapter 11

How is Chapter 11 rated?

Chapter 11 has a 3.2 star rating with 252 reviews. 

When is Chapter 11 open?

Chapter 11 is open now. It will close at 4:00 p.m.  

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