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Century Federal Credit Union - Independence Branch

3.9

About this business

Century Federal Credit Union, chartered in 1948, is one of the largest credit unions in Northeast Ohio with over 34,000 members at 350+ Select Employee Groups (SEGs) throughout the Greater Cleveland area. Please visit our website for a full list of ATM locations. 

Location details

4600 Rockside Road, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
3.934 reviews
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Holowchak Funeral Home's profile image
Holowchak Funeral Home 
on Google
2 weeks ago
Matthew Freeman's profile image
Matthew Freeman 
on Google
4 weeks ago

Had a terrible experience here. I tried getting a personal loan for a car that was over 10 years old. They mentioned it would be an easy process as my credit was good. I had to submit more information and when I sent it over email, Marta never responded. I called and she said we needed more information. Then I went back in another Saturday and worked with another person and she said the underwriters would look over the loan on Monday morning and she would call us back if we needed anything. Called back Monday morning after n... read more

Camila Jimenez Sanchez's profile image
Camila Jimenez Sanchez 
on Google
4 weeks ago

I tried opening a personal loan with this credit union and it was a very frustrating experience. They never call you back even when they tell you they will call you back, they don’t respond to emails, and don’t pick up their phone. I been trying to get a hold of them for about 3 weeks now, and Marta never picks up the phone, or calls back. It wasn’t even the process of opening the account what was infuriating, because we didn’t even get there! They asked me for a bunch of things, told me they were gonna reach out once they a... read more

Olusegun Agaja's profile image
Olusegun Agaja 
on Google
a month ago

Dear Reader, I applied for a loan at this location and had an extremely disappointing experience. I was given conflicting reasons for denial across multiple conversations, and despite repeated follow-ups, I felt dismissed and ignored by the staff—including the branch manager. What was most frustrating wasn’t the loan denial itself, but the lack of professionalism, clarity, and respect in how the process was handled. Customers deserve consistent, transparent communication and fair treatment, and this location did not meet tha... read more

Tamara Gray's profile image
Tamara Gray 
on Google
2 months ago

Love the staff very friendly and professional 

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Frequently asked questions about Century Federal Credit Union - Independence Branch

How is Century Federal Credit Union - Independence Branch rated?

Century Federal Credit Union - Independence Branch has a 3.9 star rating with 34 reviews. 

When is Century Federal Credit Union - Independence Branch open?

Century Federal Credit Union - Independence Branch is closed now. It will open tomorrow at 8:30 a.m. 

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