Laura O. on BirdEye
a year ago
07/10/2019, 05:21 AM
Laughing Pelican Rental:
Our experience started well enough. We had early check-in, which was great.
Pros: 4 stars for the home.The view from the home is wonderful. The home was very clean, but worn which we expected from the photos and was fine with us. It was nice to have vacuums and mops, which we used daily with a house full of toddlers. Large living space, which we loved with 13 of us. Nice folding mini-crib. plenty of pots and pans etc. The home worked very well for our family, and we would rent again if possible. The sheets and towels plus the grill, chairs and Bocce from Sweet Dreams was great. Plenty of plates, glasses and silverware. We used the outside shower daily, especially with sandy children. We loved the access to come toys for the children, and boogie boards. Some were cracked in half, but the kids, most of them 3, pretty much stood on them in an inch of water "surfing" anyway..lol. Bunks were a fun treat and very sturdy.
Cons: We began our week with a trash issue. It was not picked up on Saturday. We waited all day, and brought the cans back to the home. My husband got an email about the cans at the curb possibly incurring a large fine. Sunday the office was closed but we emailed the office, that they had not been emptied. After a confusing conversation on Monday, being told twice "they did not want us to incur a fine", the trash was picked up, but not the recycling (also full), so we could not recycle.
All appliances except the washer and dryer: The refrigerator ice-maker would drop about two trays a day, and a shelf was broken inside. The dishwasher was stuck in delay mode and would not run (my husband got on the internet and figured out how to reset it), the oven does well, but the cooktop does not. It is either hot or simmer. Since we cooked every meal but one, this was a problem. The queen beds, while clean, are VERY hard and uncomfortable. We fixed this by stripping the sheets and adding a layer via a spread from the closet and remaking the beds.
There is little insulation between the floors and every sound upstairs is heard downstairs, if you have sleeping babies this can be an issue. We used fans and sound machines, but was still very loud.
Coffee makers galore, but only one large 12 cup. The other one has a basket that does not fit, and the pump carafe leaks, so one pot at a time for 8 adult coffee drinkers.
There was a lot of sand in parts of the carport. While sand at the beach this is a given this was several inches. A blow off between renters would have been nice. The deck is very worn, and shoes are a must. The children figured that out after multiple splinters.
All in all we really loved the place. We all travel and know no place is perfect, especially at the beach with sandy and salty environments. We called to rent again before we left. Our info from Century 21 states "Call our knowledgable Vacation Specialists any time before your scheduled departure to secure your next stay with us, and get a better selection of dates, properties and lock in this year's rates." Nope, you can lock in next year's rates, NOT this year's rates. The "home is going to have some work inside, and a pool added this winter". As my husband commented to the specialist, what guarantee is there that will happen, and the price increase is based on what is planned?
For us the home has become cost prohibitive. It will increase by 2000.00 base rate from what we paid for this year. All our families have neighborhood pools, and we come to the beach to be together at the beach. We have rented places with pools twice and found them to be a nuisance, dangerous for toddlers, and fragments our time together. This is strictly the personal opinions of everyone in our family and not a criticism to those that want the pools and enjoy them.
We left it with the specialist 'they would send us some other homes", and that has not happened hence the 3 stars for Century 21.