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Centric Federal Credit Union
- Credit Unions
- West Monroe, LA
About this business
Location details
1091 Thomas Rd, West Monroe, LA, 71292, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been banking with Centric since 1981 when I first started working at Glenwood Hospital and it was known as Forest Kraft then, and I will continue to do so. I have never had any bad service at any location I have been to. Every time I walk in someone always meets me with a smile and ask "how can I help you live better today". They are always so helpful with whatever problem I may have. I wouldn't bank anywhere else!!!!
Support takes half an hour to get ahold of now, and then they transfer you to India. If I'm going to deal with foreign support I might as well use Chase. I had to spend five hours to prove to them I had auto insurance and to reverse a fee, despite being told multiple times it was taken care of. Update: It got far worse. Trey, the branched manager, called my insurance company and told my insurance company they had the wrong VIN, so now the insurance company has my insurance on a vehicle that has never existed. Shelly was apol... read more
Support takes half an hour to get ahold of now, and then they transfer you to India. If I'm going to deal with foreign support I might as well use Chase. I had to spend five hours to prove to them I had auto insurance and to reverse a fee, despite being told multiple times it was taken care of.
First off, every location I have visited, the employees have been absolutely wonderful! I have never had a bad encounter with any of them. Super friendly! They are the only ones that deserve 5 stars. However, the bank in general is terrible. We are ALWAYSSSSSSS having issues using our cards! It’s freaking ridiculous!! MULTIPLE PEOPLE that I know have had to get new cards made more than once and STILL have problems with them! It’s absolutely ridiculous! Please, pleaseeeee figure it out and fix it.
Frequently asked questions about Centric Federal Credit Union
How is Centric Federal Credit Union rated?
Centric Federal Credit Union has a 3.6 star rating with 95 reviews.
When is Centric Federal Credit Union open?
Centric Federal Credit Union is closed now. It will open tomorrow at 8:00 a.m.
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