CELLAXS PHONE REPAIR

Zhané Morgan M.S. 

on Google

a month ago

If I could give zero stars I would. The customer service I experienced here was absolutely terrible. I asked an associate if they sold Apple Watches, and he opened the display case for me to look at the bands. While browsing, I asked a simple question about whether there were any deals if purchasing more than one band. Instead of answering politely, he seemed offended by the question, abruptly closed the case while I was still looking, and walked away to help another customer. I found this extremely rude and disappointing—es... read more

Lana Farah 

on Google

2 months ago

If I could give 0 stars, I would. DO NOT GO HERE! I went to the Streets of Southpoint Mall to get my cracked iPad screen repaired. I stopped at Cellaxs Phone Repair, where Mobin Rasheed worked on it. To my surprise, my iPad returned to me with more complications than when I brought it. Not only was the screen lifting up, but when I used my iPad, I noticed that it was no longer holding its battery charge like it did previously. I immediately emailed them explaining the situation and hoping it would be fixed. The representativ... read more

Shakthi Gunashekaran 

on Google

2 months ago

This store needs to be shut down. The person here is not only rude, but he snatched my friend’s phone. He is crazy and needs to be reported. Please avoid this place. Southpoint management needs to shut down the store. 

Jessica Ojo 

on Google

8 months ago

We had the back of our phone repaired here, and unfortunately, the experience was a complete disaster. After their "repair," the phone had multiple new issues. We had to take it to another repair shop and pay nearly $400 to fix the damage caused by this place. The second repair shop confirmed that Cellaxs had intentionally left out magnets and screws, which caused the battery to malfunction and stop charging correctly. On top of that, the back they repaired re-broke because of these missing components. We initially only had ... read more