Cellairis

K SC 

on Google

3 weeks ago

This is edited… you tried to argue with me about I left this comment before I got my refund? No, you wrong, I left this first comment after I drive back home.Your emps said it front my face with English on the phone , she is annoying that was very rude. I don’t need go back, and I will not to. Same I said the reason I left your comments this way bc she argued and argued, I don’t know who you are, but you are very unprofessional as well.The guy I was on the phone already told her give me the money back, she still arguing. I d... read more

Lakerra j 

on Google

3 weeks ago

If I could give zero stars, I would. I went to Cellairis on the 3rd floor of Towson Mall (next to Kokee Tea and Sunglass Hut) to get my screen repaired, and it was a complete nightmare start to finish. At first, the repair seemed quick—but that’s where the good ends. That same night, I noticed a huge shadow around the front camera, like a peephole effect, which made Face ID completely stop working. I brought it back the very next day (after driving 30+ minutes) and waited again, only to be told they needed to order a new scr... read more

K SC 

on Google

5 months ago

It was horrible. At first I told her I don’t want all refund bc my daughter didn’t know we had insurance for the phone but since she already paid for it, it’s ok and also order screen protector from her, I just need the money u charge her for fix phone which after she fixed the phone not even 12 hours then not working again, I m not keep come back, she start turn around story this and that. By the end bc my card number last 4 numbers doesn’t match, when my daughter paid that amount was use Apple paid, the number is under my ... read more

L S 

on Google

5 months ago

I needed my phone fixed - Front and back. When I called, she had the parts in stock and said she could get it fixed today. I jumped in my car, took the escalator up and veered right. I was met with a smile and was again reassured it would be fixed today. Sure enough, I was able to pick it up in the guaranteed timeframe. The gentleman who assisted me was equally as pleasant. It’s hard to find good customer service these days but this place does not disappoint! 

Micah Lewin 

on Google

6 months ago

Quick easy good service chill guy 100% would recommend to anyone