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Cedars Business Services, LLC

4.3

About this business

We are a nationally licensed debt collection agency providing domestic and international debt recovery services for businesses, schools and municipalities around the globe. We specialize in collecting debts for clients in a wide variety of industries, including Medical, Education, Government, Retail, Banking, Commercial and more. Part of our business involves the collection of "debts," as defined by the 15 USC section 1692 et seq. Under such circumstances, we are required to inform you that Cedars Business Services, LLC is a... read more

Location details

5230 Las Virgenes Rd Suite 210, Calabasas, CA, 91302, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3475 reviews
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James K's profile image
James K 
3 years ago

I had the same experience yesterday as John S reported on 8/4/20. I received a letter from them last week claiming that I owe $330.68 for a speeding ticket in Torino Italy. No details were provided (copy of the ticket, etc.). I also received an email from them on 9/21/20. On 9/22/20 I called them. I was connected to a person with a thick Indian or Pakistani accent. I was having trouble understanding him, so asked where he was located. He said California. As a result of his response., I then reluctantly tried to explain my si... read more

Business response:

Hi James, We take pride in the level of service our account managers provide and are sad to learn that your experience was less than satisfactory. We take all complaints seriously and will investigate your concerns to ensure better service next time. We are happy to send copies of citations upon request. If not on file with our office, it may take some time to request and receive this information from the municipality, at which time we will send verification of the debt. As with other unpaid government fines, if not paid ... read more

Vl P's profile image
Vl P 
3 years ago

Shady, shady and this company should NEVER have a semi good rating with the better business Bureau. Complete bogus company, no details or evidence, just garbage...true to who they are. BBB - at least you all should flag them for who they are. 

Business response:

Hi Vi, We take pride in the level of service our account managers provide and are sad to learn that your experience was less than satisfactory. We are licensed and registered where we are required by law. We take all federal, state, and local laws seriously and have a robust system of policies, training, and auditing in place to ensure compliance. We are happy to send verification of the debt owed to any individuals that request this information. We take complaints seriously and would like an opportunity to investigate yo... read more

MOHAMMED G's profile image
MOHAMMED G 
4 years ago

These people are bunch of scammers. I have my attorney taken care of the traffic citation with CITY OF PISA and the local Italian consulate in Houston, but these people keep sending me letters. They better not report my details as unpaid debt. 

Business response:

Hi Mohammed, Thank you for letting us know. If an individual believes the amount due has already been paid, we invite them to contact our Customer Support team directly to protect their private information. For those who have an attorney, we are happy to contact the attorney directly. Email: *******@cblsvc.com Phone: XXX-XXX-XXXX Online: cblsvc.com/customer-support You can also send your request via US post: 5230 Las Virgenes Rd, Calabasas, CA XXXXX. Attorney contact details can also be submitted on the "I have an attor... read more

Mary Z's profile image
Mary Z 
4 years ago

Fraud. These people actually are in PAKISTAN. Do not give them a dime. Tell them to never contact you again and if need be have an attorney write a strongly worded letter. They claim to be in Calabasas....nope...that is a front. Do not under any circumstance give them credit card info as it will be to your detriment. 

Business response:

Hi Mary, We're sorry you had a poor experience, and understand your concern. It's important to be cautious. We are an international debt collection agency headquartered in Calabasas, CA. We are licensed and registered where required by law and provide professional and courteous collection services for businesses, universities, and municipalities who have gone unpaid. We are happy to send verification of the debt owed to any individuals that request this information. We also honor all communication preferences. To protect... read more

John S's profile image
John S 
4 years ago

This is a legimate business with shady business practices that operates using loopholes of the law. They use agents in Pakistan to make collection calls and claim they are in Calabasas Ca. The Fassonaki Law firm shares the same address at 5230 Las Virgenes Rd, Ste 210, Calabasas CA XXXXX-XXXX and interestingly enough, the managing partner there was director of operations in an international collection agency for 10 years so connect the dots. I advised consumers that are being harassed to send a legal letter to the Fassonaki ... read more

Business response:

Hi John, We're sad to learn that your experience with us was less than satisfactory. We are an international debt collection agency headquartered in Calabasas, CA. We are licensed and registered where required by law. As an accredited BBB business and member of ACA International, we adhere to high standards and take all federal, state, and local laws seriously. Fassonaki Law Firm is a separate business. Anyone who wishes to update their communication preferences can contact us directly for assistance. We honor all communi... read more

Chris J's profile image
Chris J 
4 years ago

Fraud. These guys are nothing but scammers trying to scare people into paying a debt that doesn't exist. If you get a letter from these animals, do not pay them. They buy old traffic violations that can no longer be enforced. They sent me a letter for almost 1000.00 for a "traffic violation" from 7 years ago in a rental car. News flash, I was stationed there in the Army and had my personal car, no rental. Whats your excuse for that? They send you a threatening letter with NO evidence, why wouldn't they send the photo with th... read more

Business response:

Hi Chris, We're sorry you had a poor experience, and understand your concern. It's important to be cautious. We are not a debt buyer, but a third-party debt collection agency providing collection services on behalf of municipalities and other businesses that have gone unpaid. The Consumer Financial Protection Bureau has a short video on how to tell the difference between a legitimate debt collector and scammers: consumerfinance.gov/about-us/blog/how-tell-difference-between-legitimate-debt-collector-and-scammers We are ha... read more

Michael H's profile image
Michael H 
4 years ago

They called me for someone else. This company is a scam. 

Business response:

Hi Michael, We apologize for any inconvenience this may have caused. We honor all communication requests and are happy to update our records. To protect your private information, please submit your communication preferences online here: cblsvc.com/customer-supp... Or you can contact our Customer Support Team directly for further assistance: *******@cblsvc.com or XXX-XXX-XXXX. We look forward to resolving this issue for you! - Customer Support Team 

Janet B's profile image
Janet B 
4 years ago

I was contacted about an Italian ticket. Truth: I received 2 tickets in Italy, and I paid them in 2015! They have been harassing me once or twice a week for a year and a half. I have done research. According to Calabasa's PD, their business address is an industrial park. Businesses use them to have an address and they had never heard of them. It is not an office. According to the Napa PD, they can't act until I pay them, which I'm not going to do. Can the BBB get them to cease and desist. I contacted Italy, but they never co... read more

Business response:

Hi Janet, We take pride in the level of service our account managers provide and are sad to learn that your experience was less than satisfactory. Cedars Business Services is licensed and registered where required by law. While our address is within a business park, we do have an active office, which is located at 5230 Las Virgenes Rd Ste 210, Calabasas, CA XXXXX. Sometimes individuals may receive more than one citation while traveling in Italy. Because violations are captured by traffic camera, the driver is often not aw... read more

Holly O's profile image
Holly O 
4 years ago

Scammers and I am contacting the FBI!!!! They won't stop harassing me about a ticket that I wired money to Italy for 2 years ago!!! 

Business response:

Hi Holly, Thank you for bringing this to our attention. We ask that anyone who believes the amount due has already been paid please contact our Customer Support team directly to protect their private information. We are also happy to provide copies of citations to anyone who may have received one while traveling in Italy. Please send your request by US Post, or contact our Customer Support Team via email: *******@cblsvc.com, phone: XXX-XXX-XXXX, or online: www.cblsvc.com/customer-support. Sometimes a person can get multi... read more

Frequently asked questions about Cedars Business Services, LLC

How is Cedars Business Services, LLC rated?

Cedars Business Services, LLC has a 4.3 star rating with 475 reviews. 

When is Cedars Business Services, LLC open?

Cedars Business Services, LLC is closed now. It will open on Monday at 8:00 a.m. 

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