Cedars Business Services, LLC's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cedars Business Services, LLC

4.3

About this business

We are a nationally licensed debt collection agency providing domestic and international debt recovery services for businesses, schools and municipalities around the globe. We specialize in collecting debts for clients in a wide variety of industries, including Medical, Education, Government, Retail, Banking, Commercial and more. Part of our business involves the collection of "debts," as defined by the 15 USC section 1692 et seq. Under such circumstances, we are required to inform you that Cedars Business Services, LLC is a... read more

Location details

5230 Las Virgenes Rd Suite 210, Calabasas, CA, 91302, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3488 reviews
Select a rating
Jennifer D's profile image
Jennifer D 
3 years ago

They get one star, because I can't give a zero. This company "settled" a debt and was supposed to send me a receipt via my email. When they didn't I called back and they said that the person I talked to had to send it to me and I would get it later that day. I told them, I was starting to feel scammed. I still did not receive a receipt. 

Business response:

Hi Jennifer, Thank you for bringing this to our attention. We take pride in our customer service and are sorry to hear this happened to you. We'll be sure to resolve the issue and escalate this to management so that it doesn't happen again. If there's anything else we can help with, please contact our Customer Support Team directly for assistance to protect private information: Email: ***************@cedarsbiz.com Phone: XXX-XXX-XXXX Online: www.cedarsbiz.com/customer-support Mail: **** Las Virgenes Rd, Suite 210, Calaba... read more

Allen S's profile image
Allen S 
3 years ago

Cedars Business Services is a predatory company that buys old traffic violations from other countries such as Italy and tries to bully you into paying them. Notice how most of these comments are related to an Italian traffic violation? They will claim that you were caught on a speed camera, but don't send you the photo. The reason is because that they want you to call them to request the photo, because if you make contact then it will reset the statute of limitations and then they can legally persue the claim. I lived in Ita... read more

Business response:

Hi Allen, We're sorry you've had a poor experience. We're happy to help clear up any questions about Italian citations. We are not a debt buyer, but a licensed third-party debt collection agency providing courteous collections services on behalf of businesses and municipalities. We take federal, state, and local laws seriously and have a robust system of policies, training, and auditing in place to ensure compliance. We're happy to send proof of the debt, including citations and/or infraction photos, upon request. Please... read more

B. Walker's profile image
B. Walker 
3 years ago

Great experience. My personal representative was great! He was very helpful in getting my account situated. 

Business response:

Hi Byron, Thank you for your review! We're happy to hear that you had a great experience with our rep. We'll be sure to pass ***** your compliments. Have a great day, - Customer Support Team 

heather g's profile image
heather g 
3 years ago

Company kept calling from a different number EVERY DAY, never leaving a message. If you're a reputable company, leave a message. I've never even traveled outside of the US, so I KNOW they have the WRONG number (never been to Italy). Wrong number, STOP CALLING ME. 

Business response:

Hi Heather, We're so sorry for any inconvenience this may have caused you. We honor all communication requests and are happy to remove your number if you believe we have contacted you in error. To protect private information, you can submit your communication preferences online here: www.cedarsbiz.com/customer-support. Or contact our Customer Support Team directly for assistance: Email: ***************@cedarsbiz.com Phone************************** Las Virgenes Rd, Suite 210, Calabasas, CA XXXXX Thank you for bringing t... read more

Shaneequa G's profile image
Shaneequa G 
3 years ago

This company calls every day from a different number and they NEVER leave a message. If you're a legit company, leave a message, otherwise you will be BLOCKED!! 

Business response:

Hi Shaneequa, We apologize for any inconvenience. As a licensed collection agency, we honor all communication preferences and are happy to adjust this upon request. To protect private information, we cannot discuss account details on public forums. Please contact our Customer Support Team directly for assistance: Email: ***************@cedarsbiz.com Phone: XXX-XXX-XXXX Mail: **** Las Virgenes Rd, Suite 210, Calabasas, CA XXXXX Or you can submit your communications request through our online form here: www.cedarsbiz.com/... read more

Kevin S's profile image
Kevin S 
3 years ago

My mother received a call from this "business" and since she does not know Spanish, they requested authorization for me to handle the matter at hand. After giving authorization in Spanish, they refused to take that authorization for me to be in the call, claiming that they couldn't do so because they didn't know Spanish. Supervisor Mike Weged and employee Hector Tariq discriminated against my mother for giving that authorization in Spanish. In addition to this, as this is a collection agency, their call appeared fraudulent i... read more

Business response:

Hi Kevin, We take pride in the level of service our account managers provide and are sad to learn that your experience was less than satisfactory. We take all complaints seriously and would like an opportunity to investigate what happened. We do have agents fluid in Spanish and are happy to help in either language. To protect private information, we cannot discuss account details on public forums. Please contact our Customer Support Team directly: Email: ***************@cedarsbiz.com Phone: XXX-XXX-XXXX Online: www.cedar... read more

Penny G's profile image
Penny G 
3 years ago

Terrible organization that extorts huge fees instead of actual debt. Ours is re: Pisa also and we weren't even notified we had a ticket for a year! We disputed with Visa and they ruled in our favor. No word til today when we got a cal asking for $518 for a $150 fine!!!! This is from 18 months ago! 

Business response:

Hi *****, We understand how frustrating Italian citations can be and are happy to help with any questions. As a licensed debt collection agency, we provide courteous collection services for businesses, schools and municipalities that have gone unpaid. Drivers in Italy must adhere to local driving laws, including the process for citations and penalties. People are able to learn about these laws prior to driving there by visiting the US Embassy & Consulates in Italy website: ************************************************... read more

Scott L's profile image
Scott L 
3 years ago

Was just contacted today about paying over 400 dollars for a "moving violation" committed while in Pisa. We have received numerous notices from CBS and thought we would call to see what was up. First of all, we received no moving violations during our time in Italy in 2014. Secondly, these people refused to discuss THEIR mistakes concerning the notices they keep sending to us. After reading the glowing accounts of their fine company, I can't imagine why we didn't log on and pay this ridiculous amount immediately! I can only ... read more

Business response:

Hi Scott, We're sorry to hear you had a poor experience. We understand how confusing Italian citations can be. We are a licensed debt collection agency providing courteous collections services for businesses, schools and municipalities that have gone unpaid. We understand the need to be cautious and encourage people to verify our business prior to working with us. In Italy, a system of traffic cameras captures the license plate of the car when a moving violation occurs and automatically issues the citation to the owner of... read more

Stanley W's profile image
Stanley W 
3 years ago

Total scam They send me a notice every month for a bill that they **** I owe for a Traffic ticket from Italy . When it occurred it was something like 35 dollars and I was told by Hertz not to pay because I was not living in the country. All of a sudden these scammers Send me for a bill for 807 dollars. They keep sending me this outrageous bill every month or so. Please help to remove these scammers Stan ****** 

Business response:

Hi Stan, We understand how frustrating receiving a citation from Italy can be. We're happy to help with any questions. While we understand your concern, we are not a scam company - we are a licensed debt collection agency providing courteous collections services for municipalities and other businesses that have gone unpaid. We're happy to verify the legitimacy of our business and send copies of citations to anyone who may have received one while traveling in Italy. We also honor all communication preferences, including ce... read more

Frequently asked questions about Cedars Business Services, LLC

How is Cedars Business Services, LLC rated?

Cedars Business Services, LLC has a 4.3 star rating with 488 reviews. 

When is Cedars Business Services, LLC open?

Cedars Business Services, LLC is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com