CCWRD

Richida RRBD 

on Google

2 months ago

I’m extremely disappointed with the customer service experience I received from this company. On multiple occasions, I’ve had to call regarding billing issues this being the third time and each time, I was met with unhelpful responses and, more concerningly, a dismissive and rude attitude from the representative. Customer service should be built on empathy, patience, and professionalism, none of which were displayed during our interactions. Whoever I spoke to clearly lacks the basic qualifications for handling customer inqui... read more

S W 

on Google

3 months ago

They charge a $4 fee to email a bill.(paperless) and offer no way to avoid the fee regardless how it’s paid. It’s a fee to prepare a email fee. No justification to their expense..just a fee to present a fee. Then, I got billed a additional $1.95 fee for deducting this fee. I called twice to some very salty customer service reps that defended these junk fees and said “if you don't pay these fees, it will continue collecting penalties and be attached to your property tax bill” 

jose rodriguez 

on Google

3 months ago

good customer service 

Rosa Gomez 

on Google

3 months ago

Worst experience with their customer service. Called to ask questions about the bill and had the rudest person on the phone. So sad. We pay this individuals. 

G G 

on Google

a year ago

We have horrible smell in this part of the valley and no one seems to care. The air quality is horrible and we deserve better. Taking my complaining publicly to one of the news channels, this smell lingers for days and wouldn't be tolerated in another part of town! Update Sept 2024: they turn on their 'turbines' way before 7am during the week! All night the smell comes through the AC vents -this wouldn't happen in Summerlin. You are literally polluting more than you clean. The air quality gets worse every year and it's not f... read more