Cavender's Operations

Tiffany Wallis 

on Google

a month ago

I bought 3 pairs of cinch jeans for my son here and I got the wrong size. They sent me an exchange form to fill out with the correct sizes. I filled out the form and mailed back the jeans and they emailed me to tell me they could not do my return because it was outside of return policy. I replied that I am not returning I am exchanging and I haven’t heard back. I finally got a reply that they dont care about customer satisfaction and although they could easily do the exchange I am out the $150 in jeans that are too small for... read more

Tiffany Wallis 

on Google

2 months ago

I bought 3 pairs of cinch jeans for my son here and I got the wrong size. They sent me an exchange form to fill out with the correct sizes. I filled out the form and mailed back the jeans and they emailed me to tell me they could not do my return because it was outside of return policy. I replied that I am not returning I am exchanging and I haven’t heard back. I finally got a reply that they dont care about customer satisfaction and although they could easily do the exchange I am out the $150 in jeans that are too small for... read more

Tiffany Wallis 

on Google

2 months ago

I bought 3 pairs of cinch jeans for my son here and I got the wrong size. They sent me an exchange form to fill out with the correct sizes. I filled out the form and mailed back the jeans and they emailed me to tell me they could not do my return because it was outside of return policy. I replied that I am not returning I am exchanging and I haven’t heard back. I’m hoping they make it right and do the exchange.