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Catholic Charities Family and Community Services
- Community & Social Services
- Rochester, NY
About this business
Location details
Services available by appointment only, 1645 St Paul St, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 1:00 p.m. | |
| Wed | 09:00 a.m. to 4:00 p.m. | |
| Thu | 09:00 a.m. to 4:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Based on my direct experience with Catholic Charities Family and Community Services, I found the conduct of the assigned case manager to be misleading and inconsistent. I was explicitly told to return with documentation and assured that assistance would be provided. Before I was able to return, services were denied without explanation or accountability. What was especially troubling was the contradiction between the organization’s stated Christian values and the behavior I experienced. Although the case manager referenced he... read more
They do they job but no compassion I said I need help with back pay rent and they gave me a number that I’d disconnected as well as just hung up on me. Instantly I tried to say thank you. Have a good day and before I even got a chance to say thank you. She hung up. I get it not. Everybody loves their Job and I know they get a lot of people who are Friend took, upset and scared, but at the end of the day these employees need to place themselves and people shoes and understand not. Everyone is trying to use the system. There a... read more
These people don’t care they didn’t even try to help me they rush you out of that place they aslo make you ring the doorbell while watching you on camera and we’ll take over two minutes to open the door they told me that I need to be getting evicted before they can help me with back rent That the eviction needs to be court ordered the catholic center stated that it was first come first serve they’re not for the community I also asked about the first month rent and security and they also denied me of that also I wouldn’t even... read more
You can be knocking on deaths door and they still won’t help you. Places like this that are supposed to be compassionate and help you with your situation. I have everything to prove my situation but because my order of protection isnt within the past week they can’t help me. They're worse than the president…smh
Frequently asked questions about Catholic Charities Family and Community Services
How is Catholic Charities Family and Community Services rated?
Catholic Charities Family and Community Services has a 3.5 star rating with 28 reviews.
When is Catholic Charities Family and Community Services open?
Catholic Charities Family and Community Services is closed now. It will open on Tuesday at 9:00 a.m.
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