Cathay Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cathay Bank

3.6
  • Banks
  • Rancho Cucamonga, CA

About this business

Specialties Cathay Bank is a subsidiary of Cathay General Bancorp (NASDAQ: CATY). Founded in 1962, Cathay Bank offers a wide range of financial services. Cathay Bank currently operates 33 branches in California, 12 in New York State, three in the Chicago, Illinois area, three in Washington State, two in Texas, one in Maryland, one in Massachusetts, one in Nevada, one in New Jersey, one in Hong Kong, and a representative office in Taipei and in Shanghai. FDIC insurance coverage is limited to deposit accounts at Cathay Bank's ... read more

Location details

9759 Base Line Rd, Rancho Cucamonga, CA, 91730, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.610 reviews
Select a rating
Stanley Fang's profile image
Stanley Fang 
on Google
6 months ago

Very awful experience here. Not recommended. 

Derek Loc's profile image
Derek Loc 
on Google
2 years ago

great to cash my payroll check and very nice workers 

Lily's profile image
Lily 
on Google
2 years ago

There was this elderly couple around 80yrs who were waiting outside for a long time for the bank to open. The opening time on the door said 10:00 AM. He was waiting since 9:50. His wife stated that the employees showed up late. It was around 10:10 when they finally opened the door. The old man asked the employee if he could go inside and sit but the employee declined saying that there was a technical issue. After 5 minutes, the time being 10:15, they finally allowed customers in. This is horrible customer service, arriving l... read more

Tien T Lam's profile image
Tien T Lam 
on Google
3 years ago

At first, I was pleased with this branch since I was disgusted with the one at 43 E. Valley Blvd in Alhambra due to its horrific treatments..The cashier in charged was Karen Meng did the stupidest as a rep. of Cathay Bank..She couldn't tell me the headquarters phone number to make complaints and told me to go online and search..She then refused to close my first account at her branch and adamantly told me to go back to the original branch where I first opened the accounts in Alhambra..Since when the banks have such policy if... read more

Tien T Lam's profile image
Tien T Lam 
on Google
3 years ago

I like this branch for their 👍 customer's services..Fast, efficient and thoroughly.💐.. 

View all google reviews

Frequently asked questions about Cathay Bank

How is Cathay Bank rated?

Cathay Bank has a 3.6 star rating with 10 reviews. 

When is Cathay Bank open?

Cathay Bank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com