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825 Valley Blvd, San Gabriel, CA, 91776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service! I called to inquire about loan options, and the representative was extremely rude, impatient, and completely unhelpful. Completely unprofessional attitude. Save your time and take your business to another bank.
I had a wonderful experience with Jessie Shen. Jessie provided excellent customer service and was incredibly caring, patient, and helpful throughout the entire process. She took the time to answer all of my questions clearly and made sure I understood everything. I truly appreciate her professionalism, kindness, and dedication to helping customers. Thank you, Jessie, for making my experience so positive!
Great experience at the bank thanks to Georgina Wen. She explained complex U.S. banking terms using familiar Chinese banking concepts, making everything easy to understand. She also introduced current CD promotions, calculated the total interest, which helped me decide right away, helped set up mobile banking, and clearly guided me through an online wire transfer. Professional, patient, and very efficient — highly recommend!
Jessie shen是我来美遇到的最美银行工作人员,态度好有亲和力能站在你的角度思考问题,所以办理业务请找Jessie你最好的选择。
Visited this branch and found the staff to be friendly and helpful, especially Anson who was very knowledgeable and helpful. He answered my many loan questions with expertise and patience.
Cathay Bank has a 3.5 star rating with 31 reviews.
Cathay Bank is closed now. It will open at 9:00 a.m.
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