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Cathay Bank

3.5

About this business

Location details

825 Valley Blvd, San Gabriel, CA, 91776, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.531 reviews
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fuk lee's profile image
fuk lee 
2 weeks ago

Terrible customer service! I called to inquire about loan options, and the representative was extremely rude, impatient, and completely unhelpful. Completely unprofessional attitude. Save your time and take your business to another bank. 

Langley Lam's profile image
Langley Lam 
4 weeks ago

I had a wonderful experience with Jessie Shen. Jessie provided excellent customer service and was incredibly caring, patient, and helpful throughout the entire process. She took the time to answer all of my questions clearly and made sure I understood everything. I truly appreciate her professionalism, kindness, and dedication to helping customers. Thank you, Jessie, for making my experience so positive! 

peter li's profile image
peter li 
8 months ago

Great experience at the bank thanks to Georgina Wen. She explained complex U.S. banking terms using familiar Chinese banking concepts, making everything easy to understand. She also introduced current CD promotions, calculated the total interest, which helped me decide right away, helped set up mobile banking, and clearly guided me through an online wire transfer. Professional, patient, and very efficient — highly recommend! 

Jacky zhang's profile image
Jacky zhang 
10 months ago

Jessie shen是我来美遇到的最美银行工作人员,态度好有亲和力能站在你的角度思考问题,所以办理业务请找Jessie你最好的选择。 

Peter Fu's profile image
Peter Fu 
a year ago

Visited this branch and found the staff to be friendly and helpful, especially Anson who was very knowledgeable and helpful. He answered my many loan questions with expertise and patience. 

Frequently asked questions about Cathay Bank

How is Cathay Bank rated?

Cathay Bank has a 3.5 star rating with 31 reviews. 

When is Cathay Bank open?

Cathay Bank is closed now. It will open at 9:00 a.m. 

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