Birdeye Logo White 2020
Watch Demo

Castlewood Apartments

4.2
46 reviews
|Apartments|Lakewood, OH 44107

17600 Detroit Ave, Lakewood, OH 44107

(216) 228-7761

https://www.rentcastlewood.com/castlewood-lakewood-oh

Open now:9:00 am - 6:00 pm

Google

Facebook

Top Real Estate in your area
5.0
(1) · Apartments

2044 Hubbard Rd # 11

(440) 428-4059
5.0
(1) · Apartments

28860 Chagrin Blvd

(216) 346-3097
5.0
(1) · Real Estate

9841 Memphis Ave

(216) 476-0330
5.0
(1) · Real Estate

1278 W 9th St

(844) 563-3200
5.0
(1) · Real Estate

397 Park Ave # 103A

(440) 285-3213
5.0
(4) · Apartments

1522 E 19th St

(216) 241-6441
About

Specializing in: - Apartments - Apartment Finder & Rental Service

BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

Castlewood Apartments > Review link

Toriea F. review for Castlewood Apartments
Toriea F. on BirdEye

a year ago

04/09/2021, 16:52 PM
I lived in Castlewood from Sept 2018-2020. I moved into my parent's house in April 2020 to ride out quarantine. I had a whole conversation with Tanya , the property manager, about it as I was loading my car. Courtney, the leasing manager, was putting my mail and packages into my apartment so they didn't sit outside my door. I had a letter stating that they had inspected my apartment in August because I didn't renew my lease and would be moving out in September. I came back in Sept 2020 to a destroyed apartment. The apartment above mine had leaked water into the ceiling and collapsed the ceiling of my bathroom and second bedroom. I had called maintenance multiple times in the years I was there about water dripping from the laundry room ceiling and was told each time that it had been resolved. For the week I was there packing up my things, I was told to use the bathroom 6 floors above me since mine was moldy and humid and had a giant hole in the ceiling above the toilet that was still leaking water. The worse part was that I was promised a week's worth of rent back in compensation. I called Castlewood every week for 4 months about that check and never received it. I was told it was in the mail. It was with corporate. All kinds of things before I gave up. If I wasn't going to get it they could have just said so but instead they spent 4 months dodging my calls and lying to me. 2 years of great thoughts completely destroyed over a $234 check that I never got.
Respond to negative reviews
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.