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CASE Credit Union Contact Center

2.7

About this business

The CASE Credit Union Contact Center is accessible to help you meet your financial needs with ease. Our Member Service Representatives have the knowledge and tools to provide you with the personalized financial services you request whether it’s taking your loan application, processing account transactions or simply answering your questions. We are here to serve you. Call us today. 

Location details

4316 S Pennsylvania Ave, Lansing, MI, 48910, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.769 reviews
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jonathan wilson's profile image
jonathan wilson 
on Google
2 weeks ago

After banking here for 11 years I will be looking elsewhere. Never enough people working that are doing anything. Social hour in the back. Coin machine is often not working. Nothing but attitude from the management. Not surprised to see this place with a 2 star rating. 

Christy Billings's profile image
Christy Billings 
on Google
a month ago

Linda Blair Cotton was the most amazing and helpful. She was well informed and was able to help me before i even got to my appointment she saved me so much time. Here they can help you quick and find the best solution for you. 

Paul M's profile image
Paul M 
on Google
2 months ago

I have been a member for almost 13 years. Several times I have had scammers hack into my account/card, and every time it was handled quickly. They got my money refunded and printed new cards on the spot. When I was having trouble with my card being declined, a young man named Mark figured out the problem right away. I'm a loyal member. 

Shad Sham's profile image
Shad Sham 
on Google
2 months ago

Never enough workers to accommodate the need. Usually I come in and there's 1 person at the window, 2 others sitting and talking, and a line full of people. I love CASE but this branch needs fixing. 

chana levanah's profile image
chana levanah 
on Google
3 months ago

deceptive practices, inaccurate account information displayed in the app, enrolling members in programs without their consent. this credit union doesn't care about treating members with dignity, they just want to make their stolen money with overdraft fees. avoid. 

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Frequently asked questions about CASE Credit Union Contact Center

How is CASE Credit Union Contact Center rated?

CASE Credit Union Contact Center has a 2.7 star rating with 69 reviews. 

When is CASE Credit Union Contact Center open?

CASE Credit Union Contact Center is closed now. It will open on Monday at 8:00 a.m. 

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