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CASE Credit Union

3.4

About this business

Location details

Gannon Building, 422, N Washington Square, 422, N Washington Square, Lansing, MI, 48933, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.411 reviews
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William Barnaby's profile image
William Barnaby 
on Google
10 months ago

Fast and easy 

Roger Smits's profile image
Roger Smits 
on Google
4 years ago

I am in my mid-forties and my family has done banking with CASE for close to 50 years. Due to extremely poor customer service, I have taken all my funds out of CASE, including checking, savings, and did loan and credit card balance transfers to MSU. The most frustrating Visa experiences I've ever had including asinine fraud alerts that instantly deny your purchases from local businesses. This is with a credit score in the low 800s and a credit card limit fitting for the score. I tried to rectify the situations, because they ... read more

Taylor Elise's profile image
Taylor Elise 
on Google
6 years ago

The three years I banked with a Case were nothing short of terrible. They are rude and incompetent. I can’t even count how many times a teller was rude to me, gave me the incorrect amount of money, gave me someone else’s card and money, hung up on me, made false statements on my account and one time I was even told by a teller that “ she didn’t know how to change the address on my cards, so I should just continue to use the old one” Two weeks ago I left a message with the manager of the West Saginaw branch and never received... read more

Osman Ali's profile image
Osman Ali 
on Google
6 years ago
Relynn Martin's profile image
Relynn Martin 
on Google
6 years ago
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Frequently asked questions about CASE Credit Union

How is CASE Credit Union rated?

CASE Credit Union has a 3.4 star rating with 11 reviews. 

When is CASE Credit Union open?

CASE Credit Union is closed now. It will open at 10:00 a.m. 

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