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Carytown Bicycle Company

4.6

About this business

Bicycle Sales, Repair and Culture in the West End since 2017 

Location details

301b Maltby Blvd, Henrico, VA, 23233, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.672 reviews
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John Lucas's profile image
John Lucas 
on Google
6 months ago

Horrible experience. I tried to buy a nice gravel bike from them. We had to work out a few details but after they got my deposit they were suddenly too busy to help me. The mechanic was very knowledgeable, but when I asked to meet with him, the salesman told me that he was too busy to talk to me. The salesman did not know his product and sold me a custom-made bike they could not provide. He also indicated that they would not honor an earlier promise to me because “we’ve changed computer systems.” I canceled my order and boug... read more

Stephen Davies's profile image
Stephen Davies 
on Google
8 months ago

Awful customer service - not prepared to have a quick look at an issue I was having - said they couldn’t get to it for a month - not how to keep people coming back - definitely do not recommend 

Daniel Pelletier's profile image
Daniel Pelletier 
on Google
9 months ago

They have a great selection of bikes and sizes in stock that their nearby competitor did not. Took my bike back a few weeks later for a time up that got taken care of right away. Definitely the shop to go to in Richmond. 

Jason Bumgarner's profile image
Jason Bumgarner 
on Google
10 months ago

⭐⭐⭐⭐⭐ Carry Town Bike Short Pump is simply the best! I've been a loyal customer for years, having purchased several bikes from them, including my trusty road and mountain bikes. Recently, I took my mountain bike in for some maintenance, and as always, the service was exceptional. Mark Lam in the shop is amazing—his work is fast, efficient, and incredibly knowledgeable. He always provides top-notch service at a fair price. It's clear he takes pride in his work and truly cares about his customers. Whether it's a quick tune-up ... read more

Gabriel Gorin's profile image
Gabriel Gorin 
on Google
10 months ago

Great service, friendly and professional! 

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Frequently asked questions about Carytown Bicycle Company

How is Carytown Bicycle Company rated?

Carytown Bicycle Company has a 4.6 star rating with 72 reviews. 

When is Carytown Bicycle Company open?

Carytown Bicycle Company is closed now. It will open at 10:00 a.m. 

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