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Carter's
- Children's Clothing
- Plano, TX
About this business
Location details
4909 W Park Blvd #101, Suite #101, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm a royal customer for Carter's. But what we have been through today is awful. The ladies who work there are so rude and mean, extremely disrespectful and they don't know their work. If they don't like their job then they need to find another one. I will stop shopping from this location for ever and I will encourage my family and friends too.
Carter’s January 30, 2026 (2/5) The store itself was just okay — nothing terrible, but nothing impressive either . It felt a bit underwhelming inside. The bigger issue was customer service… or lack of it. We were never greeted , and when we were ready to check out, the cashier had her back turned to us while we stood directly at the register. We waited a good couple of minutes before she even acknowledged us ⏳. When she finally did, she wasn’t very pleasant or welcoming. It definitely gave off a “Customer service? What’s t... read more
Terrible service and zero follow-through "Carter's system crashed during my transaction, charged my card, and the store refused to release the clothes or fix the error. I spent weeks chasing them down, but management was 'never available' and never called me back. It’s ironic that they can’t even handle a transaction on their own store card. Save yourself the headache and shop elsewhere. I had to file a dispute with my bank just to get a refund."
Don’t shop here if you’re black, they might as well have a sign that says “whites only”. My mother and I walked into the store and no one acknowledged us, but soon after multiple white customers walked in and they were greeted at the door. No smiles, no nothing for us, just weird stares and side eyes, the entire time we were there. The tension in the store was so thick, you could cut it with a knife, it was obvious we weren’t welcomed! Mid shopping we decided to not purchase anything because we refuse to patronize a business... read more
Frequently asked questions about Carter's
How is Carter's rated?
Carter's has a 4.3 star rating with 123 reviews.
When is Carter's open?
Carter's is closed now. It will open at 9:00 a.m.
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