Carter's

Suha 

on Google

4 weeks ago

I’ve been going to this location since 2021 and never had a bad experience until this year. I shop here every 2 to 3 months to buy clothes for my toddler and newborn. During my last visit, I was at the checkout line trying to ask a question, and I believe the manager's name was Becky. The customer service was very disrespectful. She didn’t take the time to stand and answer my questions. She would respond to one question, then walk away, even though I wasn’t finished. It was clear she didn’t care whether I gave the store my b... read more

P H 

on Google

3 months ago

I usually enjoy shopping at Carter’s and feel welcomed by most of the associates at this location — they’re kind, helpful, and make the experience enjoyable. However, there’s one older white cashier who always makes me feel uncomfortable and unwelcome. Her energy is off — cold, dismissive, and frankly, she gives off a racist vibe. What really bothered me was when I came in with my stroller. As a parent, I don’t grab a shopping basket or cart because I’m already managing a stroller, which should be understandable. But this ca... read more

Clarke Eads 

on Google

5 months ago

I usually shop online but I decided to check the store out. I was addressed as soon as I walked in and the associate guided me to where I need to look for my son’s clothes. Check out was quick and friendly. I rarely go to this area so I don’t think I’ll be back for a long time but it was a pleasant experience. My 3yr old liked “shopping” for himself! Pretty average prices for better quality clothing. 

Ashlyn 

on Google

10 months ago

I was waiting outside of the store this morning with another woman at 10:55 AM. The manager came and opened the door at 10:58 and let the woman I was standing with in and I was following behind her, walking towards the door. After the other woman was let in the woman looked me in my eyes and closed to the door in my face and said “we’re still closed” very rude with no explanation. Turns out the woman she let in was an employee, but she did not relay this to me and shut the door in my face. She didn’t tell me what time they o... read more