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Carter-Young Inc

2.7

About this business

Location details

882 North Main St NW #120, #120, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7225 reviews
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Samantha Snowden's profile image
Samantha Snowden 
3 weeks ago

Absolute worst customer service representative ever. My fiancé spoke to a woman named "Kim Smith." She yelled at him on the phone, and was very degrading and mean. They were also supposed to give him a call back over a week ago, and we heard nothing back from them until WE called them. They really hire the worst people. 

Ryelee Alvarez's profile image
Ryelee Alvarez 
3 weeks ago

I spoke with a lady today for help with an account. I recently moved out of my apartment and the apartment complex “works with them” and sent over my account. I spoke with them and they said they don’t see my account, I left a voicemail two weeks ago and they never got back. I called today 4/23/26. At 1152am. PST time to get a follow up so I can make my remaining payments. When I explained the story I gave all of my information and everything. The lady said “bap bap bap bap what’s your name?? I need information to follow up ... read more

Jada Coggins's profile image
Jada Coggins 
3 weeks ago

Kelly Grant answered the phone when I called. She was kind from the beginning and worked with me to ensure I felt comfortable with my payments. She went above and beyond to ensure the bill was rectified and I as the customer felt seen too. 

R's profile image
R 
a month ago

This company has several ongoing lawsuits for unethical behavior and harassment. 

Susan Heidemann's profile image
Susan Heidemann 
a month ago

Kim Smith was amazing. She is what every debt collector should be - empathetic, solution-oriented, and professional. She helped us resolve an account quickly and efficiently, and we are forever grateful. 

Frequently asked questions about Carter-Young Inc

How is Carter-Young Inc rated?

Carter-Young Inc has a 2.7 star rating with 225 reviews. 

When is Carter-Young Inc open?

Carter-Young Inc is closed now. It will open at 8:30 a.m. 

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