Carter-Young Inc

Courtni Robinson 

on Google

6 days ago

This is the typical “collection agency” that tries to scare you or manipulate to pay a debt that yes, you may in fact have but your information has been SOLD to this particular agency for the time being & after they have exhausted their efforts to steal your money promising that it comes off of your credit report and blah blah, then the files with all of the debtors information will get recycled and sold again to another collection agency and so on and so forth. You will receive calls again from other agencies trying to coll... read more

Jamie Apgar 

on Google

2 weeks ago

I just want to say thank you to Carter-Young, especially the team that handled my account. I was going through a really tough time financially struggling, unemployed, and trying to catch up on bills that weren’t even fully mine. They listened to my story, were compassionate, and worked with me on a fair settlement that I could actually afford. They treated me like a person, not just an account. I was able to get everything in writing, and once I paid, they even agreed to remove the account from my credit. That kind of servic... read more

Iana Ivanshina 

on Google

a month ago

Lies, manipulation, and deceit. Do NOT trust anything they say. Back in February 2025, I was told by Carter Young, Inc. that if I paid a lump sum or completed a payment plan, the debt would be fully deleted from my credit report. The rep was very polite, very reassuring, told me clearly that deletion would happen after payment. That’s the only reason I agreed to settle. In May 2025, I paid $900 in full. Right after that, the tone completely changed. Suddenly, no one had notes. They denied saying anything about deletion. I wa... read more

Shari M 

on Google

2 months ago

UPDATE: THE INCORRECT INFORMATION WAS SUCCESSFULLY REMOVED FROM MY CREDIT REPORT. I called to inform this debt collecting agency of a payment that was made on an account that they held in collection. I asked for an email address to send the receipt. I was given the incorrect email address twice. The person that I spoke with the second time wanted to argue with me about a word that I said. All I needed was the correct email address which she gave me incorrectly as well. I went on their website to obtain the correct email addr... read more