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Carter Bank & Trust
- Financial Services
- Floyd, VA
About this business
Location details
213 N Locust St, Floyd, VA, 24091, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Carter Bank in Floyd defines why some people prefer going to the brick and mortar; the reason is personal service and professionalism. Karen Amstutz has been great! She has navigated my banking needs during the most challenging time of my life; my father's passing. She, along with the entire staff at the Floyd location, have been genuine and courteous every step of the way. My thanks to you all. Sincerely, Tim
The Carter Bank in Floyd, VA is Exceptional! Exceptionally friendly and exceptionally knowledgeable staff. Taylor is exceptionally helpful; as well as Sierra. Each and every one of the staff I've personally interacted with since September 2024 have been exceptionally helpful, patient and kind to me. Thank You Carter Bank, Floyd Va!
I went to Carter Bank in Floyd to get info and possibly open accounts after reviewing info. I walked in and only one person was available at the desk in the Lobby and she was waiting on a customer. I stood there for probably 8 minutes or so and NO one ever ask me if they could help me or acknowledge that I was even there. The customer left and I still was not acknowledged and I just walked up to the desk and ask the woman for help. She could see standing right there. I found out later she was the assistant vice president and... read more
Customer service and knowledge of job is atrocious. Bank elsewhere if you're a Floyd local.
Impeccable service! Taylor was absolutely incredible handling my elderly family members. She and her team were patient, supportive and very clear in assisting all account questions along with opening and closing accounts. Couldn’t have asked for better customer service. I am very impressed with this location in Floyd. Thank you!
Frequently asked questions about Carter Bank & Trust
How is Carter Bank & Trust rated?
Carter Bank & Trust has a 3.4 star rating with 14 reviews.
When is Carter Bank & Trust open?
Carter Bank & Trust is open now. It will close at 5:00 p.m.
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