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Caroline House
- Wellness
- Hailsham, Hailsham
About this business
Location details
9 Ersham Rd, Hailsham, Hailsham, BN27 3LG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A lovely space for your loved one, very clean and smells fresh when you go in. Very light and bright sitting room and dinning room for residents. My husband was there just over a month for respite after a hospital stay and to give me a well deserved break. His room was over looking the garden and with his own toilet, which he appreciated, I would imagine that in the summer the garden would be lovely to look out on. The staff were friendly and helpful and very approachable especially Shelley . I would happily take my husband ... read more
My sister was discharged to this facility by Eastbourne hospital working with adult social care. Claire White of the discharge team showed her the Caroline House web site, told her the room had private facilities & stated food was hotel quality. My sister was excited to go to the facility as she had been in hospital eight months for a discharge to assess place as her physical condition was poor and we were all unsure if she could go back to living alone, unlike many in this facility she did not have dementia. I can't fault t... read more
Really disappointed when visited . Considering this is meant to be a dementia specialist home I must question who gave them this grading ? No stimulation, left sitting in a lounge with no fluids no magazines or pictures to look at . Telly playing in the back ground where half the residents could not see from where they have been left to sit . Totally upset when leaving this home . I would not even give it a star but I have to post .
My father has been in this home for a year its is extremely clean,Food and hygiene are amazing i never worry that my fathers hygiene is not being looked after Hw is taken care of by the staff so well they are like family to him and us We had to move him from a home in Eastbourne it was disgusting staff were good but the home needed refurbishment how that was rated so high i never know, Caroline House and staff are easily 5 star rated well done. I would like to thank Claire and Diane and all the staff knowing he is safe throu... read more
Friendly staff
Frequently asked questions about Caroline House
How is Caroline House rated?
Caroline House has a 3.2 star rating with 5 reviews.
When is Caroline House open?
Caroline House is closed now. It will open at 9:00 a.m.
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