Carolina Trust Federal CU

Guest U. 

on Yellow Pages

8 years ago

People that think that credit unions are the cat's meow are on drugs. Although the customer service is above average within the branches themselves, don't expect to get a response if you contact them via web. The deposit products are sub-par. The savings account offers a return of .010% and a minimum balance of $100.00 with their traditional savings account to even reap the paltry interest. The free checking account is indeed free but there are no free checks with your account, no frills, no thrills, nothing. However, you do... read more

Theresa T. 

on Yellow Pages

8 years ago

Worst bank ever!!! DO NOT BANK HERE! Worst customer service ever! No one calls back when they say, I had to call them everyday! They charged me two times a 29 dollar fee! One time Bc I went under and then another time the same day Bc a transaction came out later on. They wouldn't refund back one of the fees. I've been dealing with them for over a week now. Never again! 

Joselyn P. 

on Yellow Pages

11 years ago

went there on 03/06/14. we were pleased to see the security procedure for entering the building, i wish they had this in schools. we were immediately greeted and asked how they could help us. we were there to open a new account so we were introduced to the branch manager, Mr.Andrew Gable. This man knows how to make you feel welcomed and is very knowledgeable. Thank you for all the help and the above and beyond kindness you gave us!