This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Carolina Cookie Company
- Chocolatiers & Shops
- High Point, NC
About this business
Carolina Cookie Company is proud to produce the South's finest homemade premium gourmet cookies just for you. Baked fresh and shipped the same day, our gourmet cookies delivery goes right to you or your recipient in one of our gift boxes, tins, baskets, towers or gift sets. Tastefully packaged for any occasion, they are sure to bring a smile.
Location details
819 Baker Rd, High Point, NC, 27263, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Years ago, **** ***** owned Carolina Cookie and the customer service and cookies were excellent. He sold the company to a corporation. Everything was down hill from there. The screwed up my order which contained business gifts and the recipients were not happy with the cookies. They were not at all customer friendly in trying to fix the problem. Of course I complained to the company and gave a truthful review. A few years have passed and I decided to try them again for two business gifts. I placed my order only to receive an... read more
Business response:
Deciding to end a relationship with a customer is a rare thing for any company to do. There have to be reasons that are highly motivating. Even then it’s a step that is only taken after a considerable amount of thought, and after all attempts to work with that customer have failed. It’s not something we take lightly. We are a company that makes every attempt to ensure the continued satisfaction of our customers, provided their requests and interactions with us are reasonable and in good faith. We don’t support detrimental be... read more
Absolutely the best cookies out there. I have placed several orders for delivery to friends and family members and have heard nothing but rave reviews. Packing and presentation is everything and these guys know what they are doing. I am getting ready right now to place an order for Mother's Day . ***** *
Yvette and the rest of the company are FABULOUS!!!!!! i found them online, they're the ONLY company i found who Ship SUGAR FREE COOKIES ! the * ******* Took my money,,,,,,,, ignored my Order,,,,,, and i had to call the 'customer' service # to Finally get a refund! Never sent cookies, no email Confirmation! i might as well made the cookies myself! the company offers a variety of shipping,,, and offers a 1st order discount! as well as periodic discounts! THANK YOU!!!! i live in illinois,,,, shipped to a po box in calif........... read more
Frequently asked questions about Carolina Cookie Company
How is Carolina Cookie Company rated?
Carolina Cookie Company has a 4.6 star rating with 935 reviews.
When is Carolina Cookie Company open?
Carolina Cookie Company is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com