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CarMax

3.9

About this business

Location details

5500 Alameda Blvd NE, Albuquerque, NM, 87113, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
3.92,734 reviews
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Billy Dancel's profile image
Billy Dancel 
2 weeks ago

If I could give them 6 stars I would. I had to wait 6 months to get a death certificate. Within another month I got the title to the car I needed to sell. CARMAX gave me an offer worth 3 months of my mortgage payments. Literally saving my home for me and my dogs. This review may sound made up but it’s true. The cherry on top of the story is that they provided a LYFT ride to my house 13 miles away. CARMAX will always have my endorsement! 

Richard Campana's profile image
Richard Campana 
2 weeks ago

VALERIE, STORE MANGER DID A BEYOND OUTSTANDING JOB FOR ME. TREATED ME IN A PROFESSIONAL, BUT CARING MANNER WHICH I REALLY APPRECIATED. ANSWERED ALL MY QUESTIONS IMMEDIATELY, WHICH TELLS ME THAT SHE IS A VERY GOOD LISTERNER. WHY WOULD ANYONE PURCHASED A VEHICLE ANYWHERE ELSE...NEVER... 

The Canabians's profile image
The Canabians 
3 weeks ago

So I was about to purchase a 45,000 car, and do a trade in and I'll tell you why I got up and left and have never been so insulted in my life. So after doing a ton of research and picking out the car I wanted through you guys and getting ready to have it ordered and shipped over, I went in to go get my trade-in appraised. I have a very nice 2018 police edition Ford Explorer with much lower miles than anything you have on anything in your lot. You guys offered me $2,000 for it and said because you make the moronic choice to j... read more

Steven J's profile image
Steven J 
3 weeks ago

I went to this location two times , and never received any help at all. The recent prices on these cars are all over the place. CarMax is obviously price anchoring the competition. Better off just buying new with all the incentive and financing deals being offered. 

Irene Reynolds's profile image
Irene Reynolds 
3 weeks ago

We were excited to look at new cars and trade in our current car until we were set up with a rude guy who instantly started berating our 2024 Acura MDX as though it was worth nothing! It's a beautiful car with very low miles. He rubbed us the wrong way so we walked out. . . . by the way, Garcia Subaru gave us $38,000 for our car! 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 3.9 star rating with 2,734 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

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