blackdog54 on Citysearch
10 years ago
04/01/2011, 14:14 PM
New Forced Air and A/C – We had the unexpected occur, just before Christmas. SDG&E tagged my old workhorse of a forced-air furnace as unsafe. The old unit was Carrier and had served me well.
I did my typical online and friend and neighbor research. I called several big name HVAC companies. I was having some difficulty with inconsistent information. A neighbor referred me to Carini Heating and Air, stating that they had a very difficult install and that Carini was the only company willing to take the job on. They were quite happy with the outcome.
Gabriel came out and walked my home. We discussed options, needs, preferences, costs. I promptly received an estimate for three options, each of which he explained fully to me. I decided to add central air and replace existing duct work at the same time. I chose Rheem products.
The day the job began, we had rain blowing sideways, the attic roof leaked, the yard turned to muck. We encountered many challenges in this project that never could have been forseen.
Gabriel and his crew (Martin, Steve, Eladio and a few I am forgetting) were super. Very patient, provided great problem solving suggestions as they occurred. The crew are knowledgeable, polite, professional and worked hard in difficult conditions. They showed up on time, cleaned up each night and accommodated my 4 cats and a dog.
I am not one to gush about customer service and I am VERY PICKY about contractors and fit, finish and function. They system exceeds my expectations. Follow up customer service has been prompt and professional. Doug and Lorraine provide office support and were great to work with.
In short, I would highly recommend Carini Heating and Air for your HVAC needs. Thanks guys!